At Henderson, We're About More Than Just Buildings
We're about the people, experiences, and longevity of a building. We’re a company of problem-solvers and innovators known for our technical excellence and ability to deliver out-of-the-box solutions that create lasting value. From initial ideas through design, construction and beyond, webring buildings to life and serve as a trusted partner for the life of the building.
Our strategic plan, Built to Build the Future, reflects our commitment to leading the industry through digital innovation, talent development, sustainability and exceptional client experiences. By combining technical expertise with forward-thinking approaches, we’re redefining what’s possible for the built environment.
As an ESOP, each of our employee-owners play an essential role in advancing our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson is building a people-first culture, delivering a diverse portfolio of world-class facilities and creating a better world through innovation, collaboration and a commitment to helping people thrive.
It's What We Do
We provide design and construction services across multiple high-growth markets nationwide. Our teams work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail, delivering innovative solutions that bring complex projects to life.
Guided by our strategic plan, we’re continually exploring new ways to use technology, data and innovation to improve how buildings are designed, built and experienced. Across our business, community, grocery, health, retail and venue sectors, you’ll have opportunities to contribute your ideas, solve meaningful problems and help shape the future.
It's How We're Different
We're about more than just buildings. We're about people.
As an employee-owned company, every member of Team Henderson has a role in shaping our future. We’re committed to creating an inclusive, people-first workplace where everyone can bring their full self to work, develop their talents and reach their potential, both professionally and personally.
Our culture of collaboration and curiosity encourages us to challenge conventional thinking, explore new ideas and develop innovative solutions to our clients’ toughest challenges. We invest in our people, embrace new technologies and look for better ways to deliver exceptional client experiences and sustainable results. And while we take our work seriously, we believe in enjoying the journey, too, whether we’re designing spaces that become landmarks, celebrating team accomplishments, or toasting at happy hour.
With a shared vision to build a better world, we’re building the future together Take a peek into what makes us different here: Henderson Engineers | Be The Firm
Position Summary
The Product Manager manages a well-defined feature area within Henderson’s AI-enabled digital product portfolio, with a focus on MEP workflows, artificial intelligence, and related emerging tools. Working within the product strategy set by the Product Management Director, with regular guidance on direction and tradeoffs, this role establishes the feature vision and outcomes, works closely with stakeholders to understand high-value problems, and partners with product design, technical subject matter experts, and software developers to deliver useful capabilities quickly and iteratively. The Product Manager is accountable for the feature area’s direction, adoption, and measurable business value, and continues to build their product practice alongside colleagues on the product team.
Essential Job Functions & Accountabilities
Product Ownership & Delivery
- Owns the vision, roadmap, and outcomes for an area of the product, aligned to the product strategy set by the Product Management Director.
- Identifies opportunities to apply AI, MCP, agentic workflows, automation, and adjacent technologies to meaningful user and business problems.
- Translates desired outcomes into clear requirements, user stories, acceptance criteria, and release increments that developers can act on.
- Owns and continuously sequences the backlog with the assigned software development team, balancing value, risk, technical feasibility, learning, and speed.
- Breaks complex opportunities into small, testable releases that deliver value early and generate evidence for the next iteration.
- Makes scope, sequencing, and release decisions for the feature area with guidance from the Product Management Director, escalating changes that materially affect the value case or portfolio roadmap.
- Defines success measures, monitors performance, and adjusts direction based on adoption, user feedback, operational data, and business outcomes.
Discovery, AI Fluency & Experimentation
- Applies the team’s established discovery methods, working directly with engineers, internal users, business leaders, and other stakeholders to understand workflows, pain points, constraints, and desired outcomes.
- Turns discovery findings into validated problem statements and outcome hypotheses rather than accepting feature requests at face value.
- Evaluates where AI and automation can create differentiated value.
- Runs rapid experiments, prototypes, and proofs of concept to test desirability, feasibility, quality, safety, and value before scaling investment.
- Partners with technical subject matter experts to define data, integration, security, governance, and engineering constraints for the feature area.
- Maintains awareness of relevant AI capabilities and emerging tools, separating practical opportunities from short-lived technology trends.
Stakeholder Partnership, Delivery & Adoption
- Builds alignment with stakeholders on the feature area’s problems to solve, target outcomes, priorities, constraints, and measures of success.
- Partners with product design to create intuitive, trustworthy experiences.
- Works day to day with the software development team throughout discovery, planning, build, validation, release, and iteration.
- Makes timely product decisions and resolves ambiguity so developers can maintain momentum and deliver value quickly.
- Drives adoption and realized value by engaging directly with the sectors and engineering teams that use the feature area.
- Instruments the feature area for usage analytics, quality signals, and structured feedback, then applies those insights to prioritize subsequent iterations.
- Communicates progress, evidence, tradeoffs, risks, and outcomes clearly to users, stakeholders, developers, and leadership.
- Reports feature-area performance, adoption, learning, and realized value to the Product Management Director.
- Shares discovery findings, AI learnings, and lessons learned with the product team.
- Participates in peer reviews of requirements, roadmaps, and experiment designs, giving and receiving feedback to strengthen the team’s work.
Core Competencies
Communication
- Keeps others informed, conveying information clearly and with an appropriate level of detail.
- Listens attentively to others and takes an interest in what they have to say.
- Responds openly to others, encouraging honest, productive communication.
Integrity
- Demonstrates consideration for the opinions, perspectives, and experiences of others.
- Takes responsibility for personal actions and delivers on commitments.
- Aims to understand how actions impact others.
Quality Orientation
- Takes steps to ensure work is done correctly.
- Delivers on client expectations.
- Strives to follow policies and procedures.
Teamwork/Inclusion
- Shares time, effort, and consideration with others.
- Gets curious, takes interest, and learns from the diversity of others.
- Shows enthusiasm for team goals.
Continuous Learning
- Views mistakes and change as a growth opportunity.
- Recognizes gaps in personal knowledge and enthusiastically pursues opportunities to learn something new.
- Engages others when tackling an unfamiliar task or responsibility.
Functional/Technical Expertise
- Recognizes routine problems and identifies solutions.
- Keeps up with industry and/or discipline standards.
- Maintains best practice throughout all job functions.
Required Education, Experience, Licenses & Technical Competencies
- Bachelor’s degree in engineering, computer science, information systems, business, or a related field required.
- 4 or more years of relevant experience required, including at least 2 years in product management, product ownership, or a comparable role delivering software products.
- Experience in the AEC industry or with MEP design workflows preferred.
- Working knowledge of AI and machine learning capabilities, including large language models, required.
- Hands-on experience with agentic workflows and integration patterns such as MCP preferred.
- Experience working in Agile environments using modern product and project management tools (e.g., ClickUp, Linear, Jira), including backlog management, user stories, and acceptance criteria, required.
- Familiarity with Revit, Autodesk Construction Cloud, or other AEC design platforms preferred.
- Product management certification (e.g., CSPO, Pragmatic Institute, or SAFe POPM) preferred.
- Demonstrated success contributing to features from discovery through release and measurable adoption.
- Experience defining success metrics and using usage analytics, user feedback, and operational data to guide product decisions preferred.
- Must demonstrate proficiency in all core competencies as described and characterized in this job description.
Physical & Other Requirements
- Other duties as assigned.
- Prolonged periods of sitting or standing at a desk and working on a computer.
- Ability to read, write and communicate in English.
- Travel required up to 10% of the time.
Let's Talk Perks
We take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy.
Culture
- Flexible Work Hours (Because we all need to balance work and life.)
- Casual Dress Code (Be yourself, please.)
- Paid Volunteer Time (We literally pay you to volunteer.)
- Paid Parental Leave (Because we know both parents deserve to be there for a new child.)
- Health and Wellness Initiatives (Get Fit and Stay Fit.)
- Receptive and Forward-Thinking Leadership (Our doors are always open.)
- Clear Career Path Options (We want you to excel.)
Benefits
- Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.)
- Employee Stock Ownership Plan (Yes, our employees are the owners.)
- Paid Training for Professional Development (We’ll pay for the time you take getting better at what you do.)
- Performance Bonuses (When you do well, we reward you for your work.)
- Comprehensive and Extensive Insurance (We’ve got you covered.)
- Paid Term Life and Disability (We’ve got your family covered, too.)
- Health Savings Account & Flexible Spending Accounts (We'll help you take advantage of tax savings.)
- Paid Time Off and Sick Time off (Take a break. You deserve it!)
- Financial Wellness & Coaching Program (Financial security makes you a happier team member.)
More information can be found here - https://www.hendersonengineers.com/careers/.
Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program. Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment. All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment.
To All Recruitment Agencies
Henderson does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Henderson without a prior written search agreement will be considered unsolicited and the property of Henderson. Please, no phone calls or emails.
NOTICE TO CANDIDATES: RECRUITMENT FRAUD ALERT
Henderson representatives conduct all email communications exclusively through a company email address that ends with @hendersonengineers.com, @hendersonbuilding.com. We extend offers of employment only after a comprehensive interview process and will never ask you for a payment of any sort nor offer one for any reason. Henderson will not ask any applicant to purchase equipment, nor offer to reimburse any applicant for expenses incurred prior to employment. We will not request personal information until a legitimate offer of employment has been extended. If you suspect a recruitment attempt is fraudulent, you should cease communications. All legitimate job opportunities are posted on our company website’s careers page.
Skills Required
- Bachelor's degree in engineering, computer science, information systems, business, or a related field
- At least 4 years of relevant experience
- At least 2 years in product management, product ownership, or a comparable software product delivery role
- Working knowledge of artificial intelligence and machine learning capabilities, including large language models
- Experience working in Agile environments with modern product and project management tools such as ClickUp, Linear, or Jira, including backlog management, user stories, and acceptance criteria
- Demonstrated success contributing to features from discovery through release and measurable adoption
- Proficiency in communication, integrity, quality orientation, teamwork and inclusion, continuous learning, and functional or technical expertise
- Experience in the architecture, engineering, and construction industry or with MEP design workflows
- Hands-on experience with agentic workflows and integration patterns such as MCP
- Familiarity with Revit, Autodesk Construction Cloud, or other AEC design platforms
- Product management certification such as CSPO, Pragmatic Institute, or SAFe POPM
- Experience defining success metrics and using usage analytics, user feedback, and operational data to guide product decisions
- Ability to read, write, and communicate in English
- Legal authorization to work in the United States
What We Do
Henderson Engineers is a national building systems design firm with a wide array of engineering services and a portfolio representing a full range of markets including business, community, retail, healthcare, and venue. Founded in 1970, we have more than 900 employees and licenses in all 50 states (plus the District of Columbia, Puerto Rico, the U.S. Virgin Islands, and British Columbia). Through our offices in Bentonville, Dallas, Houston, Kansas City, Las Vegas, Los Angeles, Nashville, New York, Philadelphia, Phoenix, and Tampa, we help bring buildings to life. Our vision is to be the firm that builds a better world. Henderson is known in the industry for our people-first culture, technical excellence, and innovative designs, and we’ve diligently cultivated an inclusive, best-in-class work environment where people have a voice and opportunities to reach their full potential – both as employees and individuals. Our core values drive us to deliver unrivaled service and solutions that make us the team you want to partner with. Because good design on paper requires great building partners to bring it to life, we offer construction management and commissioning services from our sister company Henderson Building Solutions under one roof. Together, we combine engineering knowledge with in-the-field expertise to provide single-source design-build solutions for any project. Learn more by visiting hendersonengineers.com.
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