Product Manager

Posted 10 Hours Ago
2 Locations
In-Office or Remote
Entry level
Fintech • News + Entertainment • Software
The Role
Own product strategy, vision, roadmap, requirements, backlog prioritization, integrations, and cross-functional initiatives for an enterprise SaaS product. Conduct user research, stakeholder interviews, and analytics; collaborate with development, UX, sales, support, customer success, payroll operations, and marketing teams. Define user stories and PRDs, support testing and defect resolution, and contribute to go-to-market launches.
Summary Generated by Built In

About Us

At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools.  The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater.  We are a production’s best ally every step of the way. #OneCastOneCrew

Core Responsibilities

  • Define and drive the product strategy and vision for your product based on good judgement combined with heavy user research, stakeholder interviews and analytics
  • Build and maintain a high-value, feature-rich product roadmap
  • Establish deep understanding of relationship between your product, various integrated products and system functionality/related business process(es)
  • Work with internal and external stakeholders to understand business needs and articulate use cases in order to define product requirements
  • Collaborate with cross-functional teams like Sales, Customer Success, Implementations, Support and Payroll Operations teams to gather and incorporate product feedback into the roadmap
  • Identify and diagnose issues, document assumptions and design solutions
  • Lead large-scale, cross-functional product initiatives including related system integrations
  • Prioritize and manage an agile backlog of product features and enhancements in a demanding and constantly changing environment
  • Work with the development team to ensure that all requirements are clearly communicated and understood through user stories/epics, PRDs, mockups, prototypes and other key artifacts
  • Work closely with UX Design team to provide direction for overall design and usability of the product to ensure a delightful user experience
  • Assist with user acceptance testing and provide clarification to aid in the resolution of defects/bugs
  • Assist Product Marketing and Sales teams in developing and supporting go-to-market strategies for new feature and product launches

Key Qualifications

  • Bachelor’s degree in a relevant field required
  • Product management experience with enterprise SaaS products
  • Experience with file and other asset management platforms strongly preferred
  • Effective at leading through influence across multiple competing stakeholder groups, with superior communication skills, both written and as a presenter
  • Ability to translate technical or analytics concepts for a business audience
  • Experience navigating and working with complex platform integrations
  • Technical familiarity and/or ability to acquire in-depth knowledge of asset management principles such as data indexing, OCR and cloud storage across variety of cloud technologies (e.g., Azure, AWS)
  • Strong execution-focus and ability to create an actionable plan amongst a certain degree of ambiguity
  • Detail-oriented with excellent problem solving and decision-making skills

Preferred Qualifications

  • Working knowledge of payroll, HR, accounting and entertainment industry highly preferred

Special Work Conditions    

  • Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.

We take care of our people.
When you join Cast & Crew, you're backed by a benefits package built around what matters most. From comprehensive medical, dental, and vision coverage, to a 401(k) match, generous PTO, paid parental leave, health and wellness programs, tuition reimbursement, and employee discounts. We’re committed to helping you thrive, professionally, and personally.

Benefits are subject to eligibility requirements.


Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.


CA residents
Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies.  A summary of your California privacy rights can be found at: https://www.castandcrew.com/privacy-policy/


Skills Required

  • Bachelor's degree in a relevant field
  • Product management experience with enterprise SaaS products
  • Ability to lead through influence across multiple stakeholder groups
  • Strong written and presentation communication skills
  • Ability to translate technical or analytics concepts for business audiences
  • Experience working with complex platform integrations
  • Technical familiarity with asset management principles, including data indexing, OCR, and cloud storage
  • Strong execution, planning, problem-solving, and decision-making skills
  • Experience with file and other asset management platforms
  • Working knowledge of payroll, HR, accounting, and the entertainment industry
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The Company
HQ: Chicago, IL
151 Employees
Year Founded: 2001

What We Do

There’s nothing more exciting than a live event, and there’s no better way to reach an audience than with a well-made commercial. With our modern solutions and responsive approach to customer success, CAPS is here to simplify productions, no matter what our customers’ goals are. CAPS joined the Cast & Crew family in 2016 and continues to provide forward-thinking workflow solutions to the Commercial, Music Tour, and Live Event industries. Our passion for thrilling experiences is matched only by our expertise in helping to make them happen. From understanding tax incentives and workers' compensation to payroll solutions and productivity enhancements, we’re here to help, every step of the way. In the ever-evolving arena of commercials, live performances, exhibitions, and venues, we understand how to navigate the unique landscape. Our wide breadth of experience is complimented by our specialized knowledge base, industry expertise, and tailored software. These tools help us deliver the personalized service our customers need.

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