Peek is the operating system powering the experiences industry - from museums and attractions to tours and activities. With over $7B in bookings, Peek’s AI-powered platform has helped thousands of merchants to increase revenues, save time, and deliver seamless guest experiences. Customers include MoMA, Whitney Museum, Seattle Aquarium, Bryant Park & Looping Group. The company has raised over $150 million from institutional investors Westcap, Goldman Sachs, and SpringCoast Partners. Learn more at www.peek.com.
As a remote-first company recognized by Forbes as one of America's Best Startup Employers and by Built In as a 2025 and 2026 Best Place to Work, we are a global team of "Peeksters" who "Obsess Over Our Customers," "Accomplish Big Things," "Collaborate With Purpose," and "Get Better Every Day.
The Role
We're hiring a Product Manager for the ACME brand, a B2B SaaS platform for museums, cultural attractions, and non-profits across North America.
We want someone scrappy, passionate about solving problems, and genuinely curious about what AI can do for how PMs work. You'll own features for ACME end to end, from discovery through launch, and work cross-functionally with engineering, design, customer facing teams, and marketing. Beyond the ACME brand, you will need to understand what Peek and Connect&GO are building, so you can spot chances to extend a feature across brands instead of building it three times. Over time, there's room to take on more, including owning product areas across brands.
Peek is leaning into AI to solve problems, clear bottlenecks, and move faster, so we can deliver more value to the businesses that rely on us. We are looking for someone with product management experience who’s also excited about that shift and wants to help figure out how AI gets used here.
What you'll do
Own features from discovery through launch. Write specs and PRDs engineering can act on without three rounds of clarifying questions, and think through edge cases before anything ships
Run discovery directly with customers: interviews, calls, feedback loops, not just tickets that land in your queue. Ask why before you write requirements, and be able to name the user problem behind every ticket
Manage a ticket backlog with accuracy. Nothing falls through the cracks
Use analytics tools to monitor usage, find opportunities, and measure what you shipped
Prioritize a roadmap with competing asks, and say no to things that don't move the needle
Use AI to move faster on the parts of the job that used to be slow: turning research into a spec, digging through tickets for patterns, drafting a first-pass PRD you then sharpen, and experiment with new ways of working with Engineering as tools and development practices evolve
Stay plugged into what's possible. Try new tools, bring back what works, help set the norm for how the team uses AI
What we're looking for
3+ years in product management, owning discovery, requirements, and cross-functional delivery
Strong fundamentals: clear written and verbal communication, detail-oriented, organized, good at tracking and structuring work. Your specs get acted on, your updates are short and complete
Comfortable with technical conversations. You can follow an engineering tradeoff, not just translate requirements
Can prioritize ruthlessly and defend the call when a stakeholder pushes back
Comfortable owning status updates to leadership: what's on track, what's at risk, what you need
User-grounded. You can always name the problem behind a ticket
Curious about where AI takes product work, and want to be part of figuring that out here
Peek Travel Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status.
If you are unable to apply due to incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.
Skills Required
- 3+ years of product management experience owning discovery, requirements, and cross-functional delivery
- Strong written and verbal communication skills
- Detail-oriented, organized, and skilled at tracking and structuring work
- Ability to write clear product specifications and requirements
- Comfort with technical conversations and engineering tradeoffs
- Ability to prioritize competing requests and defend prioritization decisions
- Experience providing status updates to leadership, including risks and support needed
- User-centered approach to identifying problems behind customer requests
- Curiosity about using AI in product management
What We Do
With nearly $3 billion in bookings of experiences, the Peek.com platform combines powerful business software with an award-winning marketplace for consumers to book fun things to do (think: wine tours, watersports, skydiving, and art classes). Peek Pro provides world-class online booking, point-of-sale, and hundreds of automation tools such as inventory management, dynamic pricing, waivers, and marketing analytics. Thousands of operators like Museum of Ice Cream and Pennekamp State Park have supercharged their revenues and automated operations with this all-inclusive technology.
Why Work With Us
Peek is a global and remote-first company with a track record of promotion and development from within. We are a tenured start-up, a place to be creative, work with amazing people, learn a lot, and build constantly.
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