Product Manager

Posted 12 Hours Ago
Be an Early Applicant
Hiring Remotely in Bulgaria
Remote or Hybrid
Mid level
Cloud • eCommerce • Information Technology • Payments • Software
Conga crushes complexity, enabling companies to make the most out of every revenue opportunity.
The Role
Lead direction, planning, and delivery of Conga's core platform capabilities. Define and evolve APIs, integrations, and shared services; own platform roadmap, SLAs, and versioning; collaborate with engineering, architecture, and product teams; track platform KPIs (API adoption, reliability, latency) and prioritize developer experience improvements.
Summary Generated by Built In

A career that’s the whole package!

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.

Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.

Job Title: Platform Product Manager 
Locations: Sofia, Bulgaria 
Reports to: Group Product Manager  

 
A quick snapshot… 

The Platform Product Manager at Conga is responsible for the direction, planning, execution, and delivery of our core platform capabilities — the foundational services that power the entire Conga product suite. You won't just be building a product; you'll be building the engine other products are built on. Here you bridge the technical and business worlds, working closely with engineering, architecture, and internal product teams to define and evolve the APIs, integrations, and shared services that make Conga's ecosystem thrive. Join the team to help drive the next phase of platform growth.  


Why it’s a big deal… 

Platform PMs operate at the heart of everything Conga ships. Your decisions ripple across every product team and every customer. You'll be setting standards, defining developer experiences, and making the hard trade-offs that balance internal needs with external extensibility. You have the technical depth to engage with engineers at the architecture level, and the strategic mindset to translate platform capabilities into measurable business value. If you're energized by solving foundational, high-leverage problems — this one's for you. 


Are you the person we’re looking for?  

Platform & API Product Experience. You have 3+ years of product management experience with a focus on platform, infrastructure, or developer-facing products in a B2B SaaS environment. You have a proven track record of owning APIs, integration frameworks, or shared platform services — and you deeply understand what it means to treat internal teams as your customers. Experience with major ecosystem platforms such as Microsoft, SAP, Oracle, or Salesforce is strongly desired. 

Technical Fluency. You are comfortable in conversations about system architecture, API design (REST, GraphQL, webhooks), authentication/authorization frameworks, data models, and scalability. You don't need to write the code, but you need to understand the trade-offs behind the decisions. Familiarity with ML-based platform services or data pipeline products is a plus. 

Developer & Internal Customer Empathy. Platform PMs serve two kinds of customers: the external customers who ultimately use Conga products, and the internal engineering teams who build on your platform. You know how to gather requirements from both, write clear and actionable platform specs, and define SLAs and versioning policies that keep everyone unblocked. 

Roadmap & Prioritization. You will own the platform roadmap — balancing foundational investment, feature requests from internal product teams, technical debt, and strategic extensibility initiatives. You will work with engineering leads to plan release cycles, manage dependencies across multiple product teams, and clearly communicate trade-offs to stakeholders at all levels. 

Metrics & Platform Health. You will define and track the right platform KPIs — API adoption, reliability, latency, developer onboarding time, and integration success rates. You will use data to identify friction points in the developer experience and prioritize improvements accordingly. 

Education: A bachelor's degree in Engineering, Computer Science, or equivalent practical experience. 

 

Here’s what will give you an edge… 
 

Champion the Customer. You understand that customers are one of the business’s most important assets and you take that seriously. With more than 11,000 customers around the globe entrusting Conga with their business we make a commitment to their success and would love to hear how you will too!   

Systems Thinker. You naturally zoom out to see how components fit together and zoom in to understand why a specific API contract matters. You anticipate how platform decisions today will constrain or enable the product teams building on top of you tomorrow. 

Natural Collaborator. Platform PM is perhaps the most cross-functional role in a product organization. You'll work daily with engineering, security, architecture, and other PMs. You are skilled at building alignment across competing priorities, facilitating technical trade-off discussions, and making sure every team feels heard — even when you can't give them everything they want. 

Passion.We know it when we see it. Passion is not about saying how much you love what you do in your most excited voice. Passion is revealed in your truest self. It’s about what you’ve accomplished; how you want to grow; the ideas you have; your philosophies. It’s demonstrating through your words and your actions that you truly believe in what you do -- and where you work. That it matters to you. And that’s pretty cool.


Did we pique your interest?  

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! 

Preferred Resume Format 

We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly. 

Don’t meet every requirement for the role? 

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.  

Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.

Conga's Applicant Privacy Statement 

The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.



Skills Required

  • 3+ years of product management experience focused on platform, infrastructure, or developer-facing products in B2B SaaS
  • Proven track record owning APIs, integration frameworks, or shared platform services
  • Experience with major ecosystem platforms such as Microsoft, SAP, Oracle, or Salesforce
  • Technical fluency with system architecture, API design (REST, GraphQL, webhooks), authentication/authorization frameworks, data models, and scalability
  • Familiarity with ML-based platform services or data pipeline products
  • Ability to gather requirements from internal and external customers, write platform specs, and define SLAs and versioning policies
  • Roadmap ownership, prioritization across foundational investment, technical debt, and internal feature requests, and dependency management across teams
  • Define and track platform KPIs (API adoption, reliability, latency, developer onboarding time, integration success rates)
  • Bachelor's degree in Engineering, Computer Science, or equivalent practical experience

Conga Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conga and has not been reviewed or approved by Conga.

  • Fair & Transparent Compensation Key roles like sales and senior engineering are associated with strong total compensation and OTE ranges. Market positioning for similar postings is described as competitive for mid‑to‑senior roles in mid‑market SaaS.
  • Healthcare Strength U.S. medical coverage is offered through major carriers with HSA‑eligible options, prescription coverage, telehealth, and a health navigation resource. Company HSA contributions are available for eligible plans.
  • Parental & Family Support Paid parental leave is provided in the U.S. with meaningful bonding time. Inclusive family‑forming benefits are available through Carrot, covering adoption, surrogacy, fertility treatments, and pregnancy.

Conga Insights

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The Company
HQ: Broomfield, CO
1,468 Employees
Year Founded: 2006

What We Do

Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team. Our approach is grounded in the Conga Way, a framework of entrepreneurial spirit and achieving together to champion our 11,000+ customers. We’re committed to our customers and to removing complexity in an increasingly complex world. Our solutions quickly adapt to changing business models so you can normalize your revenue operations.

Why Work With Us

Under the leadership of our CEO, Noel Goggin, we're building an environment that fosters the natural attributes of Conganeers: curious, driven, gritty, creative, collaborative, caring, hard-working, servant oriented, humble, and honest. If you want to work hard and help create raving fans of our customers, we want you to join our global team!

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