At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
As a Product Manager for the Content Operations Platform, you’ll lead the development of a next-generation platform that streamlines editorial workflows, integrates sophisticated content creation modules (including AI-driven tools), and provides real-time transparency into project status and health. This role is central to enabling operational excellence across global content teams by improving predictability, reducing risk, and accelerating delivery.
Operating within the Product Operating Model (POM), you will collaborate across Portfolio Management, Content planning and Development, Global Production, and Engineering teams to build the vision and plan, validate opportunities, and ensure seamless integration with enterprise systems.
This is an ideal role for someone who thrives in complexity, enjoys crafting systems that simplify operations, and takes pride in enabling others to deliver outstanding content efficiently.
- Define and own the vision and planning for the Content Operations Platform, ensuring alignment with long-term goals
- Collaborate with Content Production, editorial and engineering management leadership to communicate strategy and objectives, then develop and improve products with your team, including technology and design.
- Drive continuous discovery by synthesizing internal and external user insights, market research, and data analytics to identify unmet needs and emerging trends.
- Champion innovation by guiding rapid prototyping, experimentation, and iterative development with design and engineering.
- Integrate modules for content generation, including tools powered by artificial intelligence, into the editorial platform to support authoring and collaboration.
- Develop and maintain a product vision and plan that aligns with business goals and user needs.
- Design and refine workflow orchestration features for scheduling, permissions, and task prioritization.
- Implement tools and features for risk and capacity management related to content delivery, enabling proactive alerts and mitigation strategies.
- Deliver dashboards and reporting capabilities for operational visibility, predictive insights, and pattern analysis.
- Establish success metrics and supervise product performance and user feedback to advise future improvements and strategic pivots.
- Operate within a Product Operating Model (POM), aligning content operations, editorial, engineering, and vendor teams to deliver cohesive solutions.
- Work closely with project contributors and engineering teams to write clear user stories, prioritize backlog items, and ensure timely, high-quality iterative releases.
- Partner with external suppliers for platform components and with engineering leads and key team members for evaluating build vs. buy decisions to accelerate delivery.
- 5+ years in product management or related roles within organizations dedicated to innovation and development.
- Understanding of editorial workflows, content lifecycle, and structured authoring.
- Familiarity with generative AI concepts and frameworks (e.g language models, prompt and context engineering), automation, and workflow optimization; experience with agentic workflows and predictive analytics preferred.
- Understanding of content management systems, digital asset management, and content delivery networks
- Experience with content workflow automation, metadata management, and content versioning systems
- Knowledge of content personalization, search systems, and recommendation engines
- Familiarity with content creation tools, authoring systems, and publishing platforms
- Understanding of educational technology domains and learning content requirements preferred
- Strong analytical and critical thinking skills, with the ability to make data-informed decisions
- Excellent written and verbal communication skills; proven ability to write user stories and acceptance criteria.
- Experience in EdTech, publishing technology, or SaaS environments preferred.
Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected].
Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Compensation
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.
5% Annual: Individual Target$77,100.00 - $123,300.00 USD
Skills Required
- 5+ years in product management or related roles
- Understanding of editorial workflows, content lifecycle, and structured authoring
- Familiarity with generative AI concepts and frameworks (language models, prompt and context engineering), automation, and workflow optimization
- Experience with agentic workflows and predictive analytics
- Understanding of content management systems, digital asset management, and content delivery networks
- Experience with content workflow automation, metadata management, and content versioning systems
- Knowledge of content personalization, search systems, and recommendation engines
- Familiarity with content creation tools, authoring systems, and publishing platforms
- Strong analytical and critical thinking skills, ability to make data-informed decisions
- Excellent written and verbal communication skills; proven ability to write user stories and acceptance criteria
- Experience in EdTech, publishing technology, or SaaS environments
Cengage Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cengage Group and has not been reviewed or approved by Cengage Group.
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Leave & Time Off Breadth — Paid parental leave and company-designated wellness time off (including a year-end week off) stand out as notable time-away benefits. Flexible work positioning (virtual-first/remote-first) further increases the practical value of time-off and work-life support.
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Wellbeing & Lifestyle Benefits — Workplace mental-health support appears to be a meaningful part of the rewards package, reinforced by external recognition for mental-health practices. Wellness-oriented programs and designated wellness days contribute additional lifestyle value beyond cash pay.
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Inclusive Benefits Coverage — Benefits and policies signal strong inclusion positioning, supported by external equality recognition. Family-related supports (e.g., fertility resources and parent support) also broaden who can benefit from the package.
Cengage Group Insights
What We Do
With more than 100 years of serving learners, Cengage Group is a global edtech company that enables student choice. No matter how, where, when or why someone wants to learn, our portfolio of education businesses supports all students, from middle school through graduate school and skills education, with quality content and technology. Collectively, our three business units – Cengage Academic, Cengage Work, and Cengage Select – help millions of students each year in more than 125 countries achieve their education and career goals and lead choice-filled lives. Visit us at www.cengagegroup.com
Why Work With Us
Our employee experience centers around a shared purpose: to help millions of learners achieve their dreams and improve their lives through education. Whether you want to make a difference in the world or start a fulfilling career in edtech, we focus on providing our employees with meaningful work while empowering them with resources to succeed.
