Innovation Starts With You.
Product Manager
Core Platform: Metering, Telemetry & Analytics.
Full time - Permanent Position
Job Role:
As the Product Manager for Metering, Telemetry & Analytics, you will be a key driver in making our products, and offering more predictive, responsive and tailored to customer usage. Your role is to own the product strategy and roadmap for the systems and services that provide deep insights into the health, usage, and deployment models for our Linux OS and management products.
Responsibilities:
- Championing a culture of data-driven decision-making, using product metering, telemetry, analytics, and direct customer feedback to inform our strategy from the ground up.
- Define the product roadmap for our end-to-end telemetry and customer engagement strategy, including inbound and outbound telemetry, data pipelines, and qualitative feedback channels.
- Assess, evaluate and compare our full portfolio of telemetry, billing, and metering solutions.
- Define and instrument the telemetry required to support commercial strategies, including product fulfillment, subscription enforcement, and usage-based subscription models.
- Drive collaboration with engineering and business teams to translate raw data and metrics into actionable insights for pricing, adoption and future potential sales.
- Own the process for developing and delivering regular business reviews, product roadmaps and ensuring alignment of work with our top business drivers.
- Provide thought leadership on building and scaling observability platforms for enterprise operating systems, including the implementation of monitoring, metrics, logging, and tracing solutions.
- Work with Red Hat Product Security teams and Information Technology to ensure proper data privacy, data security, auditability, integrity, and sovereignty requirements are addressed.
- Represent the overall Red Hat Enterprise Linux product at various industry and customer events.
Qualifications:
- Early career candidates with experience in technical product management practices such as requirements development, feature description creation, consultation with Engineering teams, user acceptance testing and software development.
- Individuals with experience on operating systems management software, platform telemetry, or observability platforms.
- Data scientist skill set in understanding what information and metrics best meet stated business needs.
- Experience working within a cloud service provider (CSP), hosting provider, Platform as a Service (PaaS), or Software as a Service (SaaS) environment is highly desirable.
- Understanding how, and when, to leverage AI tools to provide predictive analytics, insights, especially as it applies to trend analysis.
- Experience in creating and managing proactive monitoring systems, telemetry dashboards (e.g., Nexthink, ServiceNow), and analytics platforms is considered a plus.
- Knowledge of Linux operating systems (Red Hat Enterprise Linux is a plus) and the challenges of managing, monitoring, and securing them at scale.
- Excellent communication and collaboration skills, with the ability to tell a compelling story with data to a wide range of audiences, from C-level executives to deeply technical engineers.
Notes:
- Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.
Benefits:
- A comprehensive benefits package (Health, Dental, Life Insurance and RRSP).
- Remote work from home (available options).
- The opportunity for career growth and development.
- A collaborative and inclusive work environment.
- Bonus by performance.
Salary:
- Salary: 135-000 – 165,000 CAD Annually.
CGS evaluates compensation individually for each selected applicant. Final salary placement within our established parameters is based on multiple criteria, including regional market rates, internal equity considerations, cost-of-living geography, and candidate-specific attributes like professional experience, education, and technical skill sets.
Furthermore, This role have access to performance-based incentive structures and performance metrics designed to offer additional earning potential based on business growth.
About Us
For more than 40 years, CGS has empowered global enterprises to drive breakthrough performance through innovative business applications, enterprise learning and outsourcing. CGS Immersive® is an innovation lab and training transformation engine modernizing training programs and delivering immersive experiences tailored to meet the evolving needs of organizations across industries.
Learn more about CGS Inc® and CGS Immersive® in our websites:
https://cgsinc.com/en
https://cgsimmersive.com/
Skills Required
- Experience in technical product management practices (requirements development, feature descriptions, engineering consultation, UAT, software development)
- Experience with operating systems management software, platform telemetry, or observability platforms
- Data scientist skill set: understanding which metrics meet business needs
- Experience working within a cloud service provider (CSP), hosting provider, PaaS, or SaaS environment
- Understanding how and when to leverage AI tools for predictive analytics and trend analysis
- Experience creating and managing proactive monitoring systems, telemetry dashboards (e.g., Nexthink, ServiceNow), and analytics platforms
- Knowledge of Linux operating systems
- Knowledge of Red Hat Enterprise Linux
- Excellent communication and collaboration skills, ability to present data to technical and executive audiences
What We Do
Transformation isn’t a buzzword — it’s our blueprint. CGS Immersive helps forward-thinking companies reimagine workforce learning as a true growth engine. We combine strategy, immersive technology, and tailored content to drive performance from onboarding to leadership. -Your goals, our roadmap: We build solutions aligned to business outcomes—compliance, culture, upskilling, customer experience ,and more. Every engagement is co-created for real impact—moving teams beyond memorization to mastery and real behavior change. -Roleplay, practice, and readiness: Our Cicero platform integrates lifelike, unscripted roleplay, 24/7 AI coaching, adaptive assessments, mixed reality, and kiosk experiences. Teams sharpen skills for every challenge, from sales to compliance interviews to high-stakes field scenarios, with instant, actionable feedback. -Tech that powers real work: With TeamworkAR, learning is truly on the job—digital twins, step-by-step immersive instructions, collaboration tools, and contextual expertise make growth continuous and trackable, right in the flow of work. -Proof, not promises: Our clients achieve 53% faster onboarding, an average of $5M+ in annual savings, 15–17% sales uplift, and up to a 94% boost in employee confidence. Dashboards show measurable gains in engagement, retention, compliance, and KPIs that matter at every level. -Trust, insights, and security: Enterprise-grade security, seamless analytics, and deep integration come standard—giving leaders real-time visibility from the frontline to the executive team. Trusted by industry leaders like Microsoft, Medtronic, McDonald’s, Maersk, and more, CGS Immersive are the architects for learning’s next chapter. If you’re building for tomorrow — let’s get to work. www.cgsimmersive.com
