The Role
Lead product discovery and customer requirements gathering for the Worker domain. Define product strategy, roadmap priorities, backlog items, user stories, and requirements documentation. Collaborate with customers, Engineering, UX/UI, Sales, and Client Success teams; participate in Scrum ceremonies, quarterly planning, technical-debt prioritization, and user acceptance testing. Translate customer and business needs into product direction while supporting stakeholders with clear product documentation.
Summary Generated by Built In
At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day.
We are seeking a Product Manager to lead product discovery, gather customer requirements, and define product strategy and quarterly roadmap priorities for the Worker domain, focusing on the individuals performing day-to-day work at client job sites on behalf of contractor organizations.
We are seeking a Product Manager to lead product discovery, gather customer requirements, and define product strategy and quarterly roadmap priorities for the Worker domain, focusing on the individuals performing day-to-day work at client job sites on behalf of contractor organizations.
This role serves as a key link between customers, business stakeholders, and engineering teams, ensuring product investments align with customer needs, business objectives, and long-term product strategy.
This is an excellent opportunity for someone who enjoys working autonomously, engaging directly with customers, and influencing product direction while solving complex challenges and seeing the direct impact of their work on customers and the business.
What that means day-to-day:
- Lead product discovery and gather client-facing requirements directly and autonomously.
- Translate client and business needs into product strategy and quarterly roadmap priorities.
- Own and maintain a roadmap shared with multiple stakeholders across the product organization.
- Manage the product backlog, write stories, and create supporting requirements documentation.
- Attend stand-ups and recurring Scrum meetings and participate in early-stage refinement for quarterly epics.
- Partner with Engineering Managers on quarterly planning and remain involved in user acceptance testing.
- Build clear product requirements and documentation for Sales and Client Success teams.
- Collaborate with Product, Engineering, UX/UI, Sales, Client Success, and clients to address technical debt, features, and enhancements.
What you’ll need to be successful:
- Familiarity leading product discovery, customer-facing requirements gathering, product strategy, and roadmap development.
Experience managing a product backlog and writing clear product stories and supporting requirements. - Ownership: You can work directly and autonomously with clients to identify needs, takes initiative, and translates findings into actionable product direction.
- Adaptable and resilient: You adjust effectively to changing priorities and organizational change while continuing to move work forward.
- Collaborative: You work effectively across teams, welcome input, and contribute wherever needed to help the broader team succeed.
- Effective communication: You can effectively translate complex and technical ideas into clear, digestible language for customers and internal stakeholders.
What you’ll get in return:
Here are just a few of the great reasons to join our team!
- Work with a global team! We have colleagues and customers across North America and around the world.
- Veriforce is a great place to work! Our leaders and team members consistently cite our culture as one of the top reasons it’s a great place to build a career.
- Veriforce provides
- 100% employer-paid medical and dental insurance for employees
- Monthly contributions to Health Savings Accounts
- A 401(k) match that is immediately fully vested
- Outstanding time off benefits
- Paid time off for volunteer activities
- Remote work opportunities
Embracing AI at Veriforce
As part of our commitment to innovation and continuous improvement, we're actively embedding AI tools and ways of working across the business. We encourage all employees to explore how AI can enhance productivity, improve decision-making, streamline processes, and create value for our customers.
The effective adoption and use of AI will form part of role expectations and will be considered as part of regular objective reviews and performance conversations. We're looking for individuals who are curious, adaptable, and excited about leveraging technology to work smarter and drive better outcomes.
All job offers will be contingent on the successful completion of a background check.
About
Equal Employment Opportunity We are an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity and/or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work. If you are contacted for an interview and require accommodation/adjustments during the interviewing process, please let us know.
Skills Required
- Familiarity with product discovery and customer-facing requirements gathering
- Experience developing product strategy and roadmap priorities
- Experience managing a product backlog
- Experience writing clear product stories and supporting requirements documentation
- Ability to work directly and autonomously with clients to identify needs
- Ability to translate customer findings into actionable product direction
- Adaptability and resilience when priorities or organizational conditions change
- Ability to collaborate effectively across teams
- Effective communication of complex and technical ideas to customers and stakeholders
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The Company
What We Do
We help create better workplaces, and help to keep people safe, reduce risks and simplify processes through our expert teams and technology. Since 1979, we’ve been providing our clients with market-leading compliance and risk management solutions. We have expanded over the years to include certification, accreditation, HR and health and safety consultancy for SMEs, and training expertise, resulting in the Alcumus business that exists today. By building great relationships with our customers, we understand their needs and provide a range of technology solutions, advice and support that helps to identify and minimise risks, navigate compliance and create better workplaces to keep people safe. Our solutions go beyond simple box ticking exercises, where we constantly look for new and innovative ways to support and enhance our clients’ businesses and make it easier for them to keep their workforce safe by embracing new and evolving technology. Our team includes over 1,000 employees across our UK, North American, American and APAC offices. We take great pride in being an inclusive organisation by respecting and appreciating each individual, regardless of age, gender, ethnicity, religion, disability, sexual orientation, education, or nationality, creating a safe, positive, and nurturing environment. Whether you’re a contractor, SME or multi-national enterprise, we’re here to help create safe and effective workplaces.
