Product Manager - Wallets

Job Description
Are you passionate about bringing innovative payment products to market through hands-on execution? Join our team and make a direct impact by ensuring products are launched on time, meet customer needs, and operate reliably at scale.
As a Vice President, Product Manager within the Payments team, you will play a pivotal role in delivering high-quality payment solutions by guiding cross-functional teams through the full product lifecycle. You will conceptualize the next generation of payment platforms, drive innovative thinking, and build seamless customer journeys that are the foundation of Chase digital payment experiences. We are looking for product owners who lead with product thinking and aren't afraid to dive into technical detail, who can take responsibility for driving development, monitoring performance and scaling to millions of customers while fostering a culture of innovation, learning and collaboration.
Job Responsibilities:

• Collaborate with Product, Technology, Design and Analytics partners to develop and deliver product and platform strategies from 0-1

• Own and manage the product delivery lifecycle from ideation to production.

• Define product goals, with clear requirements and KPIs that can be converted into user stories and process flows for the development team and other stakeholders

• Work closely with developers and testers to ensure the team correctly translates requirements into working technical designs, test plans and scripts to serve customer needs

• Conduct pre-release reviews which could include regression testing and quality assurance to certify the release as production ready

• Manage product backlog creation and grooming, support agile product delivery, launch and go to market for product, production support, issue & defect resolution and prioritization

• Monitor performance against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed

• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities, and skills:

• 7 + years of experience in financial services and/or product management

• Experience enabling change within large, highly matrixed organizations and managing stakeholders across multiple functions, especially engineering, architecture, design and other product peers

• Passion for understanding customer needs and demonstrated ability to build scalable platforms

• Ability to think strategically while maintaining relentless attention to the details required to ensure successful execution

• Outstanding verbal and written communication

• Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies

• Proven track record of managing risk and controls

• Bachelors or Masters in Computer Science , Engineering, Business Administration or comparable field of study

Preferred qualifications, capabilities, and skills:

• Strong preference for experience in online payments including but not limited to digital wallets, payment processing, money movement, and adjacent products.

• Candidates with Fintech background or payment platform experience shall be preferred

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.