Product Manager, Vice President - Email

Job Description
Join our team as a Product Manager for Enterprise Email at JP Morgan Chase and take on a pivotal role that drives innovation and transformation at a global scale.
As a Product Manager within the Enterprise Email team at JP Morgan Chase, you will be instrumental in promoting innovation and transformation on a global scale. Your primary responsibility will be to oversee our enterprise email platform, a crucial part of our Collaboration and Communication Product Line. This role extends beyond mere technology management; it involves shaping the future of communication for a global workforce of over 300,000 employees and a diverse client base. You will be at the core of our firm's operations, managing infrastructure that processes millions of emails daily. Your efforts will facilitate seamless communication and collaboration across 1,200 applications, supporting critical business functions for our entire organization. This role offers you the chance to make a significant impact on a global scale.
Job responsibilities

• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and deliver value. Prioritizes the product backlog & maintain a vision for the product
• Helps with overall product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks.
• Measure product KPIs and success measures by understanding the target outcomes and tracking our progress against targets.
• Working collaboratively with Engineering teams to ensure roadmaps strike the right balance between business delivery, technology enablement and operations work
• Advocating for, and deeply understanding, the needs of the product's customers
• Works closely with users and key stakeholders to drive adoption and transform business workflows
• Conducts market research and tracks industry developments understands implications to product vision and strategy
• Defines and manages the product's business metrics, including cost, feature & functionality, risk posture and reliability
• Lead by example, exhibiting robust risk measures while advocating for adherence throughout the development lifecycle

Required qualifications, capabilities, and skills

• 5+ years sxperience or equivalent expertise in product management or a relevant domain area
• Experience in Technology product management role within enterprise environment.
• Familiarity with common technical concepts, architectures, and cloud-based principles is critical, but hands on development experience is not essential.
• Strong written and verbal communication skills with the ability to articulate concepts to senior management and customers
• Experience providing roadmaps, product overviews, reports, backlog and documentation for enterprise technology solutions
• Understanding of the end-to-end software development process, including product strategy development, customer engagement, architecture design, engineering, implementation, and operations
• Knowledge of technology standards, industry trends, and emerging technologies
• An understanding of software development methodologies and practices (SDLC, Agile, Scrum, etc.)
• Experience of building strong, cohesive partnerships with key stakeholders
• Strong interpersonal skills to manage relationships with a variety of partners and stakeholders
• Experience writing technical stories in JIRA/confluence using industry standard notations

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.