Provides strategic direction for lending products existing or new market segment(s) of a larger and/or more complex nature. Manages product design and development of market strategies (i.e. advertising, pricing, expense planning, profit plans, packaging, future products etc.) and goals to support successful implementation; monitors achievement of the goals. Manages the development and implementation of supporting policy and procedures. May have profit/loss responsibility for the product.
Primary Responsibilities:- Set strategic direction for lending products existing and new market segment(s) of a larger and/or more complex nature, and present supporting business plans to senior management and employees.
- Responsible for product pricing guidance, understanding and recommending improvements to cost structure and helping to manage product risk for products and/or services managed. Responsible for all supporting product financials including revenue planning and product profitability.
- Maintain a current awareness of new competitive developments in company markets, and in response evaluate and recommend new services, new products or geographies, or modify existing services or products. Evaluate new product/services success to make adjustments as required; implement and manage changes in service or marketing strategy as required.
- Manage aspects of new product implementation and existing product modification for assigned products and/or services, including, but not limited to, design and development of services, portfolio acquisition and process improvements; serve in a liaison capacity with other areas of the Company to ensure the requisite support for products and/or services managed.
- Work with other Bank departments to develop effective programs to sell these products and/or services.
- Ensure product/services are marketable, profitable and comply with legal and regulatory requirements, while minimizing risk to the Bank.
- Maintain an awareness of new trends and developments in marketing and Company products and services to ensure alignment.
- Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
- Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
As a senior level Product Manager the position’s results and/or actions impact the Bank’s long-term operations, revenues or profitability. As a result, the position has extensive contact with other Bank departments for the effective and profitable marketing of new products and the enhancement of existing products for which the position is responsible.
The position champions strategies and development of new and improved processes that support business growth, organizational efficiencies and customer service objectives through assigned products and/or services.
In addition, the position oversees and evaluates high-level processing key performance indicator models and develops reporting to manage business function processes effectively.
Supervisory/ Managerial Responsibilities:Manages a team of professionals (includes people, budget and planning).
Education and Experience Required:Bachelor’s degree, and a minimum of 12 years’ experience in Marketing, Bank Operations, Credit Analysis and/or relevant product line(s), or in lieu of a degree a combined minimum of 16 years’ higher education and/or work experience, including a minimum of 12 years’ experience in Marketing, Bank Operations, Credit Analysis and/or relevant product line(s).
7 years’managerial and/or project management experience in relevant product line(s).
Strong financial analysis skills, including cash flow and components of product profitability.
Excellent developmental, analytical and research skills.
Extensive network of industry and client contacts on a national scale and extensive market intelligence.
Industry-specific knowledge.
Excellent verbal and written communication and interpersonal skills.
Strong presentation skills.
Demonstrated principled leadership skills with sound business ethics.
Dedicated customer service focus. Ability to use expert resources when necessary.
Education and Experience Preferred:Master’s degree.
Extensive knowledge of Bank/personal computer software programs utilized by the Division.
Ability to interact professionally with all levels of personnel, including senior management.
Self-motivated, well-organized individual.
Action-oriented individual.
Ability to work under critical time constraints.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $154,700.00 - $257,900.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of AmericaSkills Required
- Bachelor's degree
- Minimum 12 years of experience in marketing, bank operations, credit analysis, or relevant product lines
- Alternatively, 16 years of combined higher education and/or work experience, including 12 years in relevant fields
- Seven years of managerial and/or project management experience in relevant product lines
- Strong financial analysis skills, including cash flow and product profitability
- Excellent developmental, analytical, and research skills
- Extensive national industry and client contacts and market intelligence
- Industry-specific knowledge
- Excellent verbal, written, and interpersonal communication skills
- Strong presentation skills
- Demonstrated principled leadership skills and sound business ethics
- Dedicated customer service focus and ability to use expert resources
- Master's degree
- Extensive knowledge of bank and personal computer software programs used by the division
- Ability to interact professionally with personnel at all levels, including senior management
- Self-motivated and well-organized
- Action-oriented
- Ability to work under critical time constraints
M&T Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M&T Bank and has not been reviewed or approved by M&T Bank.
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Retirement Support — Retirement benefits are positioned as a strong pillar, including a 401(k) match and the possibility of an additional employer contribution, plus access to an employee stock purchase plan.
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Leave & Time Off Breadth — Time-off offerings are framed as competitive, with a flexible PTO approach and paid volunteer time called out as a meaningful add-on to standard leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support appears comparatively robust, highlighted by mental-health therapy/coaching sessions and broader wellness programming alongside community-oriented perks.
M&T Bank Insights
What We Do
M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.
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