The Role
Product Manager responsible for shaping customer-facing products and the demand side of Lalamove’s marketplace. Duties include analyzing user and market insights, defining product experiences and requirements, prioritizing features, coordinating engineers, designers, and data scientists, driving launches, and communicating roadmaps and performance. Requires strong analytical, communication, execution, and cross-functional collaboration skills, along with a relevant degree and 1–3 years of product management or development experience.
Summary Generated by Built In
We are Lalamove, and we are transforming the way the world moves. Born in 2013 with a disruptive approach to logistics, we’ve built an innovative technology platform that connects millions of users every single day. We don't just deliver goods; we deliver speed, simplicity, and economic empowerment to local communities. Having established a massive footprint across Asia, the Americas, Europe, and the Middle East, we are full steam ahead on bringing our technology to every corner of the globe. If you are ready to tackle complex challenges and scale a product that impacts millions, your journey starts here.
We are looking for a Product Manager to help shape Lalamove's customer-facing products and the demand side of our marketplace. In this role, you will contribute to core OKRs and prioritize product ideas by deeply understanding user needs and market demand. You will partner with a talented squad of engineers, designers, and data scientists to tackle exciting growth and retention challenges. To thrive here, you will need to wear many hats, work smart, and iterate quickly to build a seamless experience for our growing user base.
What you will do:
- Shape the product direction: Understand the broader business strategy and leverage data, market research, and user insights to help build the future of our customer-facing products.
- Define the experience: Translate usability studies, user feedback, and market analysis into clear product requirements and wireframes that elevate the end-to-end user journey.
- Drive end-to-end execution: Partner daily with a talented squad of engineers, designers, and data scientists to take features from ideation to launch.
- Prioritize for impact: Break down complex projects into actionable phases, prioritizing features that maximize ROI and deliver the most value to our users.
- Solve problems collaboratively: Work closely with platform and cross-functional teams to design creative, scalable, and user-centric solutions.
- Keep stakeholders aligned: Communicate clearly and proactively with product leadership and internal teams regarding roadmaps, performance metrics, and launch results.
What you will need:
- BA/BS in a relevant technical or business field (e.g., Computer Science, Management, Economics)
- 1–3 years of product management or development experience, ideally with exposure to consumer-facing platforms. Fresh graduate with strong internship experience is welcomed.
- Strong analytical skills with the ability to use data to understand user behavior, evaluate feature performance, and drive decision-making
- Highly proactive, hands-on approach with a willingness to dive into the details and drive execution in a fast-paced environment
- Ability to seamlessly bridge the gap between business and technical teams, effectively translating user needs for engineers and stakeholders
- Fluency in English; proficiency in Chinese is preferred but not required
- Candidates with less or no experience will be considered as Product Operations Associate
To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
Skills Required
- Bachelor’s degree in a relevant technical or business field, such as Computer Science, Management, or Economics
- 1–3 years of product management or development experience
- Strong analytical skills for understanding user behavior and evaluating feature performance
- Proactive, hands-on approach and ability to execute in a fast-paced environment
- Ability to translate user needs between business and technical teams
- Fluency in English
- Experience with consumer-facing platforms
- Proficiency in Chinese
- Strong internship experience for fresh graduates
Lalamove Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lalamove and has not been reviewed or approved by Lalamove.
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Strong & Reliable Incentives — Incentive programs such as missions, bonuses, and vehicle‑sticker promotions are highlighted as ways to boost driver earnings, with occasional commission reductions further enhancing take‑home. These extras can make the platform appealing for supplemental income and busy periods.
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Healthcare Strength — Corporate roles in some markets describe access to employer‑provided medical and dental coverage. This indicates a conventional health benefits baseline for office staff.
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Leave & Time Off Breadth — Office locations reference paid holidays, sick leave, and some work‑from‑home flexibility. This points to standard time‑off provisions for corporate employees in select markets.
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The Company
What We Do
Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America, and the United States connecting over 7 million customers with a pool of over 700,000 driver partners. Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.
