Product Manager - Unsecured Lending Operations

Posted Yesterday
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West Des Moines, IA, USA
Hybrid
Junior
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Manage unsecured lending products through market analysis, product development, lifecycle management, regulatory review, risk assessment, and marketing programs. Translate business needs into customer journeys, rules, requirements, user stories, acceptance criteria, and test scenarios. Analyze communications data and customer outcomes, identify gaps, validate communications across channels, and provide recommendations for prioritization and implementation.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Product Manager - Unsecured Lending Operations
In this role, you will:
  • Strategize marketing based on assessment of results-based environment and new opportunities for product implementation and enhancements
  • Review and analyze development of new products and product lines
  • Provide support for product life cycle management
  • Review global market dynamics, trends, regulatory impact, and risk management
  • Present recommendations to resolve more complex situations and exercise independent judgment
  • Develop, implement and maintain products, services and marketing programs
  • Adhere to compliance and privacy regulations and policies
  • Collaborate and consult with project teams, internal partners and stakeholders, including vendors and third parties

Required Qualifications:
  • 2+ years of Product Management experience, product development experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:
  • Perform detailed analysis to translate business needs into journeys, business rules, requirements, user stories, acceptance criteria, and test scenarios.
  • Analyze Communications Engine data and model results against actual outreach and customer outcomes to identify improvement opportunities.
  • Identify data gaps and requirements needed to strengthen Communications Engine capabilities and measurement.
  • Assess customer journeys across lines of business to identify gaps that limit digital communications or create fragmented experiences.
  • Support analysis of opportunities to simplify and streamline communications across products and channels.
  • Execute business testing and validation across data, letters, texts, emails, and secure inbox messaging.
  • Provide findings and recommendations to the Product Owner and domain leader to support prioritization, backlog refinement, and implementation decisions.

Job Expectations:
  • Must be available to work on-site at the stated location identified in the job opening.
  • Ability to travel up to 10% of the time.
  • This position offers a hybrid work schedule.
  • Ability to support occasional non-traditional business hours for release validation, production readiness reviews, production validation activities, global team coordination, and critical implementation activities.

Posting End Date:
30 Oct 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid

Skills Required

  • 2+ years of Product Management experience, product development experience, or equivalent experience, training, military experience, or education.
  • Detailed analysis translating business needs into customer journeys, business rules, requirements, user stories, acceptance criteria, and test scenarios.
  • Analysis of Communications Engine data and model results against outreach and customer outcomes.
  • Ability to identify data gaps and requirements to improve communications capabilities and measurement.
  • Ability to assess customer journeys across lines of business and identify digital communication gaps.
  • Ability to analyze opportunities to simplify and streamline communications across products and channels.
  • Experience executing business testing and validation across data, letters, texts, emails, and secure inbox messaging.
  • Ability to provide findings and recommendations supporting prioritization, backlog refinement, and implementation decisions.
  • Must be available to work on-site at the stated location under a hybrid work schedule.
  • Ability to travel up to 10% of the time.
  • Ability to support occasional non-traditional business hours for release and production validation activities.
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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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