Product Manager - Ulaanbaatar, Mongolia

Street addresses weren’t designed for 2026. They aren’t accurate enough to specify building entrances, and they don’t exist for parks, rural areas and many parts of the world. This makes it hard to find places and causes problems and inefficiencies on a global scale.

That’s why we created what3words. We divided the world into 3m squares and gave each square a unique combination of three words. It’s the easiest way to find and share precise locations.

Over the last year, what3words has been used in 193 countries, and our monthly active users continue to grow at an impressive pace. Our tech is used by emergency services, delivery companies, eCommerce businesses, ride-hailing apps and NGOs, and is integrated into the navigation systems of millions of cars around the world.

Based in Mongolia out of our centrally located Ulaanbaatar office, we are looking for a Product Manager with a passion for creating and evangelising great products to join the what3words product team. Our products include APIs, SDKs, mobile apps, a map site, e-commerce plugins, automotive apps, and more—essentially, any interface that connects users to what3words technology. If it's our technology and it has the what3words name on it, the Product team will be involved somehow.

Reporting to our Group Product Manager based in London, this role will be instrumental in managing our products. On a day-to-day basis, you’ll be responsible for working closely with our Business Development, Marketing, Growth and Tech teams to ensure our products meet the needs of what3words as well as our users. You will be managing the development team’s backlog for your products, defining user stories, running sprint meetings, and co-ordinating with the business to ensure on-time and to-specification feature releases. You’ll also work closely with our Product Designers to develop and test great new features to help users get the most out of what3words technology.

With a strong technical background and an ideally proven track record of managing technology products, you’ll be adept at consolidating an ever-changing range of “to-dos” into agile development cycles whilst being able to respond to both shorter-term opportunities and keep in line with the company’s overall strategic priorities.

We are looking for someone “AI-native” who feels incredibly at home with modern AI tools, and would be happy using these to optimise productivity within their role on a self-starting basis.

• Excellent communication skills in written and spoken English

• Excellent stakeholder management skills

• A strong technical background with a solid understanding of APIs and components

• Previous experience leading product development of complex applications

• Proven experience in product roadmapping and feature prioritisation

• A passion for and understanding of agile software development

• The ability to work in a fast-paced, deadline-driven environment

• Competency using project management tools such as Linear/Notion or Jira

• Strong skills in using various AI tools eg: Codex/Claude

• In-depth understanding of web or mobile applications and infrastructure

• Previous experience working with in-house design teams

• In-depth understanding of best practices for technical documentation

• An interest in maps and location - we love maps!

• Previous experience working across different time zones

The role is based in our centrally located Ulaanbaatar office. While you can work from the office five days a week if preferred, our Product team can choose to work up to two days a week from home. We also offer a six-week remote-work allowance; for up to six weeks a year, you can work from anywhere in the world (as long as you’ve got great WiFi and are happy to work with your main office timezone).

Our mission is to help everyone talk about everywhere, and we believe diverse perspectives make for a better company and better products too. We strongly encourage applications from underrepresented groups and are committed to diversity, equity and inclusion in our hiring processes and company culture.

We offer the following benefits to all permanent employees of what3words:

• Competitive salary

• Flexible working

• 6-week remote working (work from anywhere) policy

• 25 days holiday: plus the option to buy more!

• Share options

• Private health insurance

• Wellbeing Days

• Generous parental leave policies

• Family friendly policies

• Employee Assistance Programme (EAP)

• Lunch & learn sessions

• Team social budget