Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Product Manager- Technical II
Overview
The Switching Solutions team is looking for a passionate, collaborative and experienced Product Manager - Technical II that will provide innovative, secure, and reliable solutions for core Mastercard transaction switching systems.
Role
The ideal candidate is passionate about connecting business with technology, highly motivated, and an innovator who embraces, adopts and studies the latest technology trends.
In this position you will:• Be responsible for working with various product teams across Mastercard to understand their business needs and translate to business and functional requirements • Work cross-functionally with project managers and engineering teams to gather estimates, create designs and drive the delivery of business and functional requirements• Act as the voice of the customer when writing requirements, reviewing designs and contributing to technical and product documentation• Continuously monitor the delivery of requirements through their entire lifecycle (i.e. testing, production, post-production)
All About You:
The ideal candidate for this position should:• Have an understanding of how payments are processed (four-party model) and what role Mastercard plays• Experience of taking ideas from inception to production (i.e. requirements, design, testing, implementation, post-production monitoring)• Can deliver high-quality results in fast paced environment with shifting priorities• Comfortable building relationships, communicating and partnering with stakeholders across the organization including product, engineering and executives.• Demonstrated experience of leading projects: hosting calls, setting agenda, documenting notes, etc. • Possess ability to manage multiple projects at once that are in different stages• Follow Mastercard's PM-T best practices and contribute lessons learned to broader team• Experience working in agile or waterfall project methodology• Continuously think of new ways to solve problems and create efficiencies within the broader Switching Solutions team and the Mastercard core network• Possess the following skills: active listening, collaboration skills, quickly grasp new concepts, critical thinking, question the status quo and thinking outside the box, willing to wear 'multiple hats
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Skills Required
- Understanding of payment processing and the four-party model, including Mastercard’s role
- Experience taking ideas from inception through requirements, design, testing, implementation, and post-production monitoring
- Experience leading projects, including hosting meetings, setting agendas, and documenting notes
- Ability to manage multiple projects at different stages
- Experience working with Agile or Waterfall project methodologies
- Strong stakeholder communication, collaboration, active listening, and critical-thinking skills
- Ability to work in a fast-paced environment with shifting priorities
- Ability to translate business needs into business and functional requirements
Mastercard Compensation & Benefits Highlights
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Retirement Support — Retirement plans are presented as best-in-class with a high company match on 401(k) or local equivalents. Career materials and U.S. postings consistently highlight retirement matching as a standout feature.
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Leave & Time Off Breadth — U.S. postings describe generous paid time off including vacation, personal days, holidays, sick/safe time, and additional bereavement leave. A hybrid policy and a limited “work from elsewhere” option further support time away.
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Parental & Family Support — Company pages state a global minimum of 16 weeks of paid new-parent leave across birth, adoption, and foster, plus family-building assistance where permitted. Mental-health resources and caregiving supports are also emphasized.
Mastercard Insights
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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