Job Title: Product Manager, Sustainability Solutions
Department: Sustainability Solutions
Location: Remote
Reports To: VP of Product Management, Sustainability Solutions
The OpportunityThis role is central to executing the vision for our Next-Gen Sustainability Solutions platform. The Product Manager will be the primary engine driving tactical execution and user story definition, translating the high-level strategic roadmap set by the VP of Product Management into world-class software. You will focus on accelerating our platform modernization initiative and ensuring that every feature we build is directly aligned with a quantifiable, underserved customer outcome. This is a role for an energetic executor who thrives in bridging customer pain, technical requirements, and business value within a high-growth environment.
Key ResponsibilitiesTactical Execution & Backlog Ownership- Own and manage the entire product backlog for a designated strategic area, translating strategic themes into actionable feature sets.
- Lead daily execution planning, sprint reviews, and retrospective meetings with the Product Engineering team, serving as the Agile expert.
- Exceptional Storytelling & Acceptance: Define, write, and prioritize detailed job and user stories that are clear, concise, and complete. Critically, you will own the definition of done and collaborate on acceptance criteria, ensuring every feature meets the highest standard before release.
- Mastery of Product Tools: Own the day-to-day management and structure of the product backlog within Jira, including story mapping, sizing, and dependency tracking.
- Engineering Collaboration: Serve as the primary point of contact and dedicated partner to the Product Engineering team. You will spend significant time with engineers clarifying requirements, managing trade-offs, and ensuring technical solutions map efficiently to customer outcomes.
- Quality Assurance Partnership: Work closely with QA/Testing to define test cases based on user stories and ensure thorough regression testing is performed prior to deployment.
- Define and track key product performance indicators (KPIs) related to adoption, usage, and customer satisfaction (CSAT) for delivered features.
- Customer Validation & Feedback Loop: Support the strategic roadmap by executing targeted user interviews (qualitative) and synthesizing findings to validate job and user stories and acceptance criteria defined by the VP. You will own the process of bringing user feedback directly into the sprint and engineering cycle.
- Analyze user behavior data, support tickets, and sales feedback to identify user workflow inefficiencies and friction points within the existing platform.
- Partner with Product Design to iterate on prototypes and user interface (UI) mockups, ensuring optimal usability and experience.
Required: Execution Excellence (Technical & Agile)
- Education: A Bachelor’s degree is required.
- You possess 3-5 years of direct Product Management experience in a software (SaaS) environment.
- Deeply proficient in Agile methodologies (Scrum/Kanban) and managing backlogs in platforms like Jira or Asana.
- Demonstrated ability to collaborate day-to-day with a Product Engineering (Development) team, translating business needs into technical requirements.
- Exceptional Writing Skills: Proven ability to author clear, high-quality, and actionable user stories that minimize ambiguity for the development team.
- Highly analytical and proficient in synthesizing quantitative data (usage metrics) and qualitative insights (customer interviews) into a clear execution plan.
Nice To Have: Domain Knowledge
- Prior experience with B2B compliance, ESG reporting, real estate technology, or utility data management is a strong plus, but not required.
- Domain knowledge will be learned and provided; core execution skill is paramount.
- Competitive salary and comprehensive benefits package.
- Opportunity to shape industry-leading sustainability products and drive real-world impact.
- Professional growth and development within a collaborative and innovative team
Top Skills
What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
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