As a Digital Product Manager, Specialist, you will help shape and deliver digital solutions that support the brokerage experience. You will combine product and project management practices to define requirements, coordinate delivery, maintain project and product records, and improve the client and crew experience. You will partner across business and technology teams and use qualitative and quantitative insights to measure outcomes and continuously improve the product.
Responsibilities:
- Support the strategy, planning, and delivery of digital products, translating business and client needs into product features, requirements, priorities, and measurable outcomes.
- Manage digital product initiatives that support the brokerage experience, from requirements and planning through implementation and ongoing improvement.
- Apply project management practices to coordinate milestones, dependencies, risks, issues, decisions, and implementation activities across cross-functional teams.
- Maintain accurate project and product records, including requirements, decisions, status updates, implementation details, and documentation supporting delivery and governance.
- Partner with business, technology, operations, and other stakeholders to prioritize capabilities and resolve implementation and production issues.
- Use qualitative and quantitative analysis, client feedback, and product performance data to identify opportunities and improve the user experience.
- Coordinate product communications and customer outreach to support implementation and adoption.
- Recommend product priorities that inform roadmaps, business planning, and departmental decision-making.
Education & Experience:
- 3+ years of related experience in digital product management, product development, project management, financial services, or a related field.
- Undergraduate degree or an equivalent combination of training and experience.
- Experience translating business needs into product requirements and coordinating delivery across business and technology stakeholders.
- Experience with brokerage products, platforms, operations, or client experiences preferred.
- Experience managing projects or product initiatives, including milestones, dependencies, risks, issues, and documentation preferred.
- Experience maintaining business, project, product, or operational records and documentation preferred.
- Financial services experience preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Skills Required
- 3+ years of related experience in digital product management, product development, project management, financial services, or a related field
- Undergraduate degree or equivalent combination of training and experience
- Experience translating business needs into product requirements and coordinating delivery across business and technology stakeholders
- Experience with brokerage products, platforms, operations, or client experiences
- Experience managing projects or product initiatives, including milestones, dependencies, risks, issues, and documentation
- Experience maintaining business, project, product, or operational records and documentation
- Financial services experience
Vanguard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.
-
Retirement Support — Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
-
Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
-
Affordable Benefits — Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.
Vanguard Insights
What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.
