Product Manager/ Solution Strategist - Consumer Engagement (Onsite)

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Overland Park, KS, USA
In-Office
Healthtech • Software
The Role
We’re seeking a high‑energy, growth‑driven Product Manager to help shape Netsmart’s Telehealth and Consumer Health Portal solutions. In this role, you’ll work across multiple product lines, turning client insights, user data, and market trends into smart product decisions that move us forward. You’ll collaborate closely with Engineering to deliver meaningful features and partner with Sales, Marketing, and Support to bring them to market with impact. This is a fast‑paced, high‑visibility opportunity for someone who loves variety and wants to expand their product toolkit quickly. Healthcare experience is helpful but not required—curiosity, strong product instincts, and a hunger to grow matter most. If you’re ready to take on more and help drive innovative consumer experiences in healthcare, we’d love to talk.

Responsibilities

  • Incorporate requirements for current and future solution development by conducting internal and external stakeholder, client, competitive analysis and market research.

  • Conceptualize, prioritize, and write succinct requirements, user stories, and acceptance criteria for one or more of our solutions.

  • Communicate solution strategy, plans and roadmaps to key stakeholders utilizing solution management tools and processes

  • Work closely with Engineering to manage solution roadmap and scope through detailed requirements and prototypes in a timely and cost-effective manner based upon a detailed understanding of needs, requirements and resources.

  • Collaborate with Support, Sales, and Marketing in development of go-to-market and demand generation strategies including feature descriptions, sales demos, solution training and new release content.

  • Promote innovation and differentiation from competition by collecting quantitative solution data(utilization analytics and user engagement tools)and metrics through market research or competitive analysis.

Qualifications

  • Bachelor's degree in health care administration, business administration, information systems or project management or related field.

  • At least 3 years of healthcare software consulting, information technology or solution functionality equivalent work experience.

  • At least 2 years of software related project experience

  • Results-driven with great communication and collaboration skills, working effectively with cross-functional teams

  • Experience with software features and functions through reading and applying or writing requirements.

  • Experience managing communication and relationships with clients

  • Ability to research, analyze and prioritize functionality and requirements.

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Netsmart's Job Applicant Privacy Notice may be found here.

NetSmart Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NetSmart and has not been reviewed or approved by NetSmart.

  • Wellbeing & Lifestyle Benefits Offerings include a designated mental wellness day, paid volunteer time, telehealth, wellness events, and free 1:1 sessions with counselors and coaches. These wellbeing resources are positioned as stronger than many employers.
  • Healthcare Strength Medical, dental, and vision coverage are paired with short- and long‑term disability and telehealth. The breadth of core health coverage aligns with a comprehensive package.
  • Leave & Time Off Breadth PTO, paid holidays, paid volunteer time, and a designated mental wellness day are part of the offering, with some materials referencing flexible or unlimited PTO. This variety provides multiple avenues for time away.

NetSmart Insights

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The Company
HQ: Overland Park, KS
1,919 Employees
Year Founded: 1968

What We Do

Netsmart designs, builds and delivers electronic health records (EHRs), solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in behavioral health, care at home, senior living and social services. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care. By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it. For 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL. Our more than 2,200 associates work hand-in-hand with our 600,000+ users in more than 25,000 organizations across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative.

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