Principal Product Manager

Reposted 2 Days Ago
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Tokyo, JPN
In-Office
3-10 Annually
Mid level
eCommerce
Building the future of eCommerce. We push the boundaries of what’s possible to solve problems!
The Role
The Product Manager will own the product vision and strategy for Coupang Eats in Japan, managing the product lifecycle from inception to launch, and improving customer experience.
Summary Generated by Built In

Company Introduction 

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview  

Rocket Now (CP One Japan) is looking for an experienced Senior Product Manager for Japan Market Product.
This is an exciting and demanding role, where you will own and co-create key Japan market capabilities, intellectual property and know-how with other world-class product managers, engineers, scientists and business stakeholders.
As a product manager, you will define and build key components for a new on-demand logistics network where tens of thousands of stores can tap into to serve a wider Customer base. This will be a nationwide network with thousands of couriers. You will cooperate with the operations partner to create best practices and convert feedback into features.

What You Will Do 

  • Own the product vision, strategy, roadmap and KPIs of a specific area of the Rocket Now customer’s shopping experience.
  • Have a deep understanding of the Customer and provide the Voice of the Customer
  • Manage the entire product life cycle from inception to launch, including writing product requirements, defining use cases, and setting success metrics
  • Identify opportunities to improve purchase conversion by removing any friction points in the end-to-end shopping experience
  • Inspire the team with the product vision and work cross-functionally to bring the product to life
  • Work with business stakeholders to drive growth of our Customer, Store, and Courier bases
  • Build a best-in-class shopping and logistics experience for the mobile app and website

Requirements

  • Business level Japanese and English communication proficiency
  • 5~10+ years of experience in product management, including developing, delivering and executing on a strong product vision
  • Analytical thinker who works well in a fast-paced, data-driven and highly ambiguous entrepreneurial culture
  • Demonstrated ability to work with cross-functional teams and manage multiple projects
  • Sound business judgment and proven ability to effectively communicate and influence others

Recruitment Process  

  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
  • Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
  • Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.
  • Details will be provided separately after receiving your application by email and/or during the job interview. 

Privacy Notice​ 

  • Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

 

Skills Required

  • Fluent level+ Japanese (N1) and English communication proficiency
  • 3~10+ years of experience in product management
  • Analytical thinker in fast-paced, data-driven environments
  • Ability to work with cross-functional teams
  • Sound business judgment and effective communication skills

Coupang Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.

  • Healthcare Strength Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
  • Retirement Support Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
  • Leave & Time Off Breadth Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.

Coupang Insights

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The Company
Mountain View, CA
70,000 Employees
Year Founded: 2010

What We Do

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Why Work With Us

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.

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