At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewThe Command Center software team helps solve for safer by focusing on building public safety solutions that combine the capabilities of the entire software suite into a single, user-centric workflow, enabling public safety agencies to efficiently manage data across their operations.
Job Description
This Search product manager will be responsible for the strategy, roadmap and feature definition for a portion of MSI’s CAD/Mobile/Records portfolio, providing critical services for multiple teams.
The product manager uses their technical knowledge and background, and analyzes market and competitive conditions to lay out a product roadmap that is differentiated and delivers unique value based on customer demands. The role of the product manager spans many activities from strategic to tactical and provides cross-functional leadership—bridging gaps within the company between different functions, especially between development, sales and marketing, and support. The ability to deeply understand and define the technical architecture and engineering behind features and to translate high level customer functional requirements into technical for development is a crucial skill. In addition, the ability to describe the impact of technical requirements to customers and non-technical sales and support resources is a must.
The product manager is responsible for defining the ‘why’, ‘what,’ and ‘when’ of the product that the development team will build. They are the director of their product -- which means they lead cross-functional teams from a product's conception through to its launch.
Product management responsibilities include:
Product Strategy
The product manager is responsible for setting a product vision and strategy. Their job is to clearly articulate the business value to the product team so they understand the intent behind the new product or product release. They own the strategy behind the product along with its roadmap and must work with development to define, prioritize and build what matters.
Create and manage backlog, roadmap, and vision
Identify customer needs and market requirements
Evaluate competitive intelligence
Define financial goals
Create business plans and proposals for new initiatives
Strategic partner and third party supplier management
Product Releases
Product Managers must plan for what their teams will deliver and when they will deliver it. The product manager owns the release aspect of the product. Release responsibilities include managing features and dependencies in and across releases, product and support teams; and managing releases with phases and milestones.
Establish vision and goals for sprints and releases
Define market offer and structure
Work with enablement organizations to make products orderable and deliverable
Define and support implementation of training, support and deployment requirements
Manage risks and resolves issues that affect release scope, schedule and quality
Coordinate overall release project and schedule
Product Visioning
Collecting, curating, and promoting the most relevant ideas into features. Defining which ideas should be promoted to features to achieve key objectives for the product line and business. Soliciting feedback and requests from customers and field teams and ensuring this is seamlessly integrated into the product planning and development processes.
Gather customer and sales feedback and voice of customer
Feature Definition
The product manager defines the features and requirements necessary to deliver a complete product to market and lead the product team to success. They are responsible for articulating the ‘what’ and working with development to determine the ‘when.’
Create user stories and scenarios
Direct and approve UI/UX activities
Define acceptance criteria, KPIs and SLAs
Go-to-market Support
Responsible for making product decisions and often is the lead resource for the rest of the organization when deep product expertise is required. This includes supporting the organizations that help bring the product to market and work directly with customers including marketing, sales, training and support services.
Facilitate sales and channel training
Assist pre-sales with custom project requests
Define and ensure implementation of GTM assets including demo environments, training materials, and presentations
Specialized Knowledge and Skills
Bachelors Degree in Computer Science or related field
5+ years of experience in Product Management in a high-tech environment
Understanding of Product Management principles
Agile/Scrum experience
Firm understanding of software design, user interaction, and user interface design.
Deep technical knowledge in software development methodologies.
Excellent communication skills, both verbal and written are a necessity
Polished presentation skills for internal and external audiences
Proactive, enthusiastic attitude toward challenging problems
Capable of quickly evaluating and prioritizing new projects alongside customer feedback
Strong ability to take complex user requirements and distill them into a format that can be understood by developers as well as non-technical staff
Ability to research and analyze product requirements from various stakeholders
Ability to understand market trends, financial data, and customer needs and assess competitive intelligence data.
Experience in Law Enforcement / Public Safety is a plus
Build consensus among stakeholders
Ability to work well independently and as part of a diverse team spread across multiple continents in a fast-moving environment
Ability to multi-task among various assignments
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Target Base Salary Range: $101,000 - $135,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
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Basic Requirements
Bachelors Degree in Computer Science or related field
5+ years of experience in Product Management in a high-tech environment
Must be able to obtain background clearance as required by government customer
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
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About Motorola Solutions | Solving for safer
Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.
Why Work With Us
We are a global family of driven, dynamic people who inspire and support everyone around us to be the best version of themselves. We embrace a “people first” philosophy – and are committed to creating and maintaining a culture of caring and inclusiveness. Are you ready to join our team and be a part of a close-knit community in a big company?
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