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OfficeJob Description
Location:UK (Hybrid/Remote options available)
Job Summary:Thermo Fisher Scientific Inc. are seeking a data-driven and driven Product Manager to oversee the Returnable Drum Program in EMEA. This role is essential in developing balanced packaging solutions and enhancing customer value. Join us in making a global impact!Key Responsibilities:Program Ownership & Strategy
- Lead and cultivate the EMEA Returnable Drum Program strategy to align with regional business needs, operational capabilities, and global sustainability goals.
- Lead the EMEA Returnable Drum program by setting operational standards, amplifying customer voices, and encouraging collaboration among cross-functional peers.
- Ensure customer forecasts are tracked against contract obligations and communicate demand to support site supply and capacity planning.
- Direct cross-departmental teams in crafting, testing, and rolling out fresh Returnable Drum program configurations or technologies to enhance adoption, uniformity, and growth within essential market segments.
- Conduct driven benchmarking and stay current on balanced packaging trends, return logistics, and regulatory shifts in EMEA.
- Lead the EMEA Returnable Drum team in proactive oversight of customer contracts, asset management, and program demand adjustments.
- Work together with the General Manager of Custom & Bulk Services to assess new business proposals and projected investments needed for expansion.
- Empower the EMEA Returnable Drum team to thrive by providing mentorship and innovative solutions for overcoming implementation challenges.
- Collaborate closely with EMEA marketing and commercial teams to grasp customer difficulties and incorporate returnable packaging solutions into regional sales strategies.
- Liaise with supply chain and operations to ensure logistical feasibility and return infrastructure readiness.
- Partner with EH&S, regulatory, and legal functions to ensure product compliance with local and international transport, reuse, and safety regulations.
- Support quarterly business reviews (QBRs), executive presentations, and customer-facing collateral.
- Gather voice-of-customer (VOC) insights to drive solution composition and optimization.
- Monitor and share program benchmarks, such as return rates, usage trends, cost/benefit performance, and environmental impact.
- Use data findings to emphasize key hurdles that may affect the General Manager of Custom & Bulk Services and site leaders' performance or customer experience.
Required:
- Bachelor’s degree or equivalent experience in Business, Engineering, Supply Chain, or a related field.
- 5+ years of product management, program management, or supply chain experience.
- Proficient in analysis and planning.
- Excellent communication and cross-functional leadership abilities.
- Experience working in a matrixed, multinational organization.
- Prior experience in packaging sustainability, returnable assets, or logistics within the chemicals, life sciences, or manufacturing industries.
- Familiarity with EMEA regional regulatory compliance and supply chain operations.
- Proficiency in one or more European languages is an advantage.
- Operates with moderate supervision and high autonomy.
- Contributes to business-level initiatives and drives measurable results.
- Recognized as a subject matter expert in product or program domain.
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What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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