Product Manager, Results & Refinement

Reposted 7 Days Ago
Boston, MA
Hybrid
Mid level
Consumer Web • eCommerce • Software
We're re-engineering car shopping. Join us for the ride.
The Role
Lead the Results & Refinement experience as a Product Manager, focusing on enhancing search results for users. Collaborate with various teams to improve usability and business impact.
Summary Generated by Built In
Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role overview
CarGurus is seeking a Product Manager to join our Consumer team and lead the Results & Refinement experience, one of the most critical and visible touchpoints in our shopper journey. You'll own the search results page (SRP), where millions of users land each month, and help them refine their choices, explore listings, and ultimately connect with the right car.
This role is ideal for a consumer-focused product thinker, someone who obsesses over the details of interaction design, visual presentation, and usability. You'll have the opportunity to enhance how search results are displayed, refine how filters are used, and introduce new features that can help our shoppers find their dream car more easily.
You'll collaborate across Engineering, Design, Analytics, and business stakeholders to evolve both the user experience and the business impact of our results pages.
What you'll do
  • Define and execute the vision, strategy, and roadmap for the Results & Refinement experience, focusing on the search results page, sorting, filtering, and refinement workflows
  • Lead product discovery and innovation to transform and modernize the user experience, focusing on how listings are presented, how users explore and narrow their options, and how the experience performs across platforms
  • Partner closely with Design to elevate the visual design, usability, and overall polish of key search experiences
  • Relentlessly advocate for the consumer, taking full accountability for how well the experience meets their needs, identify pain points, uncover unmet needs through data and research, and translate those insights into impactful, user-centered product improvements
  • Collaborate with Engineering, Analytics, and Data Science to understand user behavior, optimize core interactions, and improve performance across key engagement, conversion, and business metrics
  • Balance consumer needs with business goals, ensuring a seamless and valuable experience for both shoppers and our partners
  • Use experimentation, research, and analytics to validate ideas, drive iterative improvements, and measure success
  • Act as a collaborative connector across teams to align on shared infrastructure, design systems, and end-to-end user flows

What you'll bring
  • 3+ years of product management experience, ideally in consumer-facing, marketplace, or e-commerce environments
  • A strong sense of ownership and prioritization, with the ability to manage projects of varying scope while making smart trade-offs and focusing on what matters most
  • Excellent verbal and written communication skills, with the ability to clearly articulate product decisions, influence without authority, and align cross-functional stakeholders toward a shared goal
  • Proven experience collaborating across disciplines, especially with Engineering, Design, and Analytics, to deliver high-quality, data-informed solutions
  • A strategic mindset paired with strong execution skills, you thrive at both setting long-term direction and shipping incrementally
  • A deep passion for consumer experience and design, with a sharp eye for quality and a high bar for user-facing detail
  • Comfort with ambiguity and enjoyment of fast-paced, unstructured environments; you bring curiosity, creativity, and a sense of humor to the work
  • Strong analytical skills and a data-first approach to problem solving; you're comfortable diving into metrics, running experiments, and using insights to inform your roadmap
  • Bonus: Experience working on search, ranking, or recommendation systems, or building products powered by AI/ML

Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

Top Skills

Ai/Ml
Data Analysis
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Boston, MA
1,121 Employees
Year Founded: 2006

What We Do

Headquartered in Boston, Massachusetts, CarGurus is the #1 visited digital auto platform in the U.S. for shopping, buying, and selling new and used vehicles and an award-winning place to work. We give drivers and dealers the confidence to buy or sell cars exactly how they want: online, in-person, or a combination of both. Our culture fosters kindness, collaboration, and innovation, while empowering Gurus with opportunities and resources to fuel their career growth. We aim to give all people—consumers, dealers, and our employees—the power to reach their destination.

Why Work With Us

Being a top destination for buying and selling vehicles requires collaboration, innovation, and fresh perspective. So we empower our Gurus with opportunities and support that help them confidently contribute and continuously grow as their authentic selves. Amazing benefits and perks and development programs underscore our commitment to our people.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

CarGurus Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our hybrid working model emphasizes flexibility and open communication. Employees are expected to work with their managers to align on the rhythm that works best for their specific role and teams.

Typical time on-site: Flexible
Company Office Image
HQBoston, MA
Dublin, IE
Company Office Image
Raleigh, NC
Learn more

Similar Jobs

CarGurus Logo CarGurus

Administrative Assistant

Consumer Web • eCommerce • Software
Hybrid
Boston, MA, USA

CarGurus Logo CarGurus

Principal Financial Applications Engineer

Consumer Web • eCommerce • Software
Hybrid
Boston, MA, USA

CarGurus Logo CarGurus

Principal Software Engineer

Consumer Web • eCommerce • Software
Hybrid
Boston, MA, USA

CarGurus Logo CarGurus

Marketing Associate

Consumer Web • eCommerce • Software
Hybrid
Boston, MA, USA

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account