Product Manager, Product Operations

Reposted 7 Days Ago
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2 Locations
In-Office or Remote
60K-121K Annually
Senior level
Healthtech
The Role
The Product Manager is responsible for driving product outcomes through strategic planning, data-driven insights, and collaboration, enhancing DaVita's digital transformation.
Summary Generated by Built In

Posting Date

11/06/2025

2000 16th St, Denver, Colorado, 80202-5117, United States of America

DaVita is a leading provider of dialysis services for patients suffering from chronic kidney failure, operating more than 3,100 dialysis centers serving over 1.7 million patients worldwide. Within our Product Operations team, you will play a pivotal role in enabling DaVita’s digital transformation. As a Product Manager, you will bridge business strategy, product execution, and data insights to deliver technology solutions that empower teammates, improve patient care, and drive measurable business outcomes.

Position Summary

The Product Manager is responsible for advancing product outcomes through strategic planning, data-driven insights, and cross-functional collaboration. This role combines the rigor of analytics, the creativity of product design, and the discipline of delivery management to ensure DaVita’s product portfolio operates efficiently and effectively.

The ideal candidate is both analytical and business-minded, capable of translating complex data into actionable insights and collaborating with technical and non-technical stakeholders. Responsibilities would include, but are not limited to, ownership and becoming the subject matter expert of the technology intake process, understanding and supporting OKRs, product reporting and product ways of working, and ownership over reports, analysis, tools, templates and processes to enable the effective delivery of Products through projects from beginning to end.  The Product Manager should bring a passion for critical thinking, problem solving, collaboration, accountability, stakeholder communication, and continuous improvement.

Key Responsibilities

Product Strategy & Outcome Management

  • Define and maintain a clear product vision, strategy, and roadmap aligned with enterprise goals.
  •  Identify and track Objectives and Key Results (OKRs) to measure the success and impact of your product area.
  • Align potential features and initiatives with respective OKRs to ensure focus on measurable outcomes.
  • Collaborate with leadership to set priorities and communicate progress toward business goals.

Data-Driven Decision-Making

  • Use data to formulate problem statements and hypotheses that are specific, measurable, and outcome-oriented.
  • Leverage product analytics to inform decisions, monitor performance, and continuously improve product effectiveness.
  • Evaluate and prioritize features using data on business value, customer impact, and alignment to OKRs.
  • Partner with analytics and data science teams to develop success metrics, dashboards, and reports.

Operational Strategy & Process Optimization

  • Lead analysis of key metrics and operational performance for IT and product teams.
  • Design, maintain, and communicate dashboards, reports, and KPIs that track product health and delivery efficiency.
  • Identify and implement improvements across the product delivery lifecycle.
  • Drive consistency in tools, templates, and processes to standardize operational practices.

Cross-Functional Collaboration

  • Serve as the subject-matter expert for the Technology Intake process.
  • Partner with Engineering, Architecture, QA, Release Management, and Operations to deliver high-impact solutions.
  • Facilitate alignment between business objectives, product strategy, and technical execution.
  • Champion cross-functional communication and transparency across product teams.

Governance & Continuous Improvement

  • Support product governance efforts including strategic roadmapping, planning cycles, and OKR alignment.
  • Drive continuous improvement initiatives leveraging Lean, Agile, and Product Management principles.
  • Promote automation and efficiency across tools and reporting systems.
  • Maintain product documentation and process maps.

Stakeholder Communication & Leadership Reporting

  • Translate complex data into clear, actionable insights for senior leadership.
  • Develop presentations and reports that communicate product performance and strategic alignment.
  •  Facilitate executive reviews grounded in data and OKRs.
  • Build trust and alignment across product, IT, and business teams.
Qualifications

Required

  • Bachelor’s degree in Business, Product Management, Information Technology, or related field.
  •  5+ years of experience in Product Management, Product Operations, or a related technology role.
  • Demonstrated ability to use data and analytics to drive decisions and strategy.
  • Experience defining and tracking OKRs.
  • Familiarity with Agile methodologies and SDLC.
  • Proficiency in Jira, Confluence, Power BI, or equivalent tools.
  • Excellent communication, collaboration, and storytelling skills.

Preferred

  • Experience in enterprise IT or healthcare technology environments.
  •  Familiarity with frameworks such as ITIL, SaFE, or Six Sigma.
  • Experience supporting multiple product portfolios.
  • Proven record leading data-driven product initiatives achieving measurable results.
Core Competencies
  • Analytical and strategic thinker with a strong data-first mindset.
  • Strong relationship builder and influencer across diverse teams.
  • Results-oriented with a passion for continuous improvement.
  • Comfortable seeking clarity and driving accountability in ambiguity.
  • Embodies DaVita’s Core Values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun.

What We’ll Provide: 

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.   

  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out   

  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more  

  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.   

#LI-KM4

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Salary Range for the role is $82,000.00 - $121,000.00 per year.

 

If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.

New York Exempt: New York City and Long Island: $64,350.00/year, Nassau, Suffolk, and Westchester counties: $64,350.00/year, Remainder of New York state: $60,405.80/year New York Non-exempt: New York City and Long Island: $16.50/hour, Nassau, Suffolk, and Westchester counties: $16.50/hour, Remainder of New York state: $15.50/hour

Washington Exempt: $77,968.80/year Washington Non-exempt: Bellingham: $17.66/hour, Burien: $21.16/hour, Unincorporated King County: $20.29/hour, Renton: $20.90/hour, Seattle: $20.76/hour, Tukwila: $21.10/hour, Remainder of Washington state: $16.66/hour

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.

Top Skills

Confluence
JIRA
Power BI
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The Company
HQ: Denver, CO
31,661 Employees
Year Founded: 1994

What We Do

The name DaVita is an adaptation of an Italian phrase meaning “giving life.” We give life every day for our patients needing dialysis. Our mission is to be the Provider, Partner and Employer of Choice, and we are building the greatest health care community the world has ever seen, guided by our core values of: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun.

At DaVita, we’re a community first and a company second. We care for our teammates with the same intensity with which we care for our patients – and encourage our teammates to bring their hearts to work. That is, we can be the same people inside and outside of work because for us, it’s not work, it’s our passion.

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