Product Manager, Platforms

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We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Product Manager, Platforms

What does a great Sr. Product Management Professional do at Fiserv?

Be champion on product front and effectively communicate to management, business and technical staff. Manage, track and report product lifecycle including product strategy, product planning and issue prioritization. Coordinate internal and external product communication and information across product family or product line. Find out more!

As a Senior Product Management, you can look forward to:

• Manage product development process inclusive of product commercialization tasks required to bring product to market

• Ownership of Exchange Product that is used for Payment Facilitator fund distribution,  responsible for driving changes to enrich the product experience.

• Be the go-to product expert for our platforms and aggregator business

• Drive product development and improvements including road maps

• Lead project lifecycle to deliver development efforts

• Establish and maintain awareness and understanding of customer and market needs

• Develop business cases to support new product recommendations

• Manage issues throughout the product development process including problem identification, root cause analysis, and stakeholder communication

• Act as a primary negotiator between internal groups and clients to resolve issues

• Crate documents and API Spec for each feature for publishing

• Represent Fiserv and the product at industry and community events

• Frequent contact with internal and external customers

A strong candidate will:

• Have knowledge in Payment and Payment Facilitator

• Have a high aptitude and understanding of fund disbursement for PFAC &  gateway products within the payment industry (what they do, why they matter, etc.)

• While not expected to have deep product ‘feature by feature’ level understanding of gateway solutions, more than working knowledge will be encouraged in this role

• Having high confidence in understanding technical roadmaps, delivery plans and technical feasibility is critical. You will need to be engaged with technology in at least 40% of this role

• Be able to understand the technical impact to the end merchant, and have a point of view on how we should communicate to merchants around significant change

• Bring multiple stakeholders together to drive consensus, challenge assumptions and provide project level as well as working level detail to all vested partners

• Report out in an executive format – blending together difficult concepts & multiple products/projects across various lines of business

• Thrive in group success, excel in collaboration and leave your ego at the door

• Demonstrate initiative and be capable of self-managing with little direction

What you need to have:

• Bachelor’s degree, MBA preferred or equivalent working experience

• Minimum 5 years’+ experience in Project Management or Product Management, with proven experience some in payments and/or Payment Facilitator (PayFAC)

• Proven experience creating technical written content

• Experience - Project Management - Managing in a Matrix Environment - Competitive Environment - Solutions Development - Knowledge of Product Line - Product Strategy - Product Life Cycle

• Communicate technical concepts and requirements clearly to both IT and business resources

• Act as a primary negotiator between internal groups and clients to resolve issues

Salary Range

$120,000.00 - $198,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.