Product Manager, Platform

Posted 2 Days Ago
San Francisco, CA, USA
Hybrid
Senior level
Edtech • Information Technology • Professional Services • Infrastructure as a Service (IaaS)
The Role
Own the product roadmap for Menlo Platform and adjacent infrastructure. Partner with autonomy, locomotion, and simulation teams to translate research and engineering needs into product priorities, define developer experience metrics, scope and deliver tooling, build documentation and release processes, engage external partners, and resolve cross-functional dependencies across software, hardware, and operations to enable robot deployment at scale.
Summary Generated by Built In

About Menlo

Menlo Research is an Applied R&D lab building Asimov, an open-source humanoid robot platform, and the full software stack that powers it. Our mission is to make humanoid labor economically viable -- turning software into physical labor at scale. We build across the full stack: hardware architecture, locomotion, autonomy, simulation, and infrastructure. We move fast, ship to real robots, and open-source everything we can. If you want your work to matter beyond a paper or a demo, this is the place.

 

The Role

Menlo is looking for a Product Manager, Platform to own the product direction across Menlo Platform and its adjacent systems including Uranus, Tokamak, and Perceptron. You will work directly with the engineering leads building the orchestration, telemetry, simulation, and training infrastructure that powers Asimov in the real world. This is not a typical software PM role. The customers are researchers and engineers, the product is deep infrastructure, and the stakes are whether robots actually work. You will define what good looks like for our internal and external developer experience, and drive the roadmap that gets us there.

 

What You Will Do

  • Own the product roadmap across Menlo Platform and related software infrastructure, working with engineering leads to define priorities, sequencing, and success criteria.

  • Partner with autonomy, locomotion, and simulation teams to understand their tooling requirements and translate those into platform product decisions.

  • Define and track developer experience metrics for internal teams building on top of Menlo Platform, and drive improvements based on usage and feedback.

  • Work with research engineers and infrastructure teams to scope, prioritise, and deliver software capabilities that enable faster iteration on robot behaviour.

  • Build the product documentation, release processes, and internal communication structures needed as the platform matures and the team grows.

  • Engage with external partners and customers deploying on Menlo Platform to gather requirements and validate product direction.

  • Identify and resolve cross-functional dependencies between software, hardware, and operations as Asimov moves from development to deployment at scale.

 

What You Will Bring

  • 5 or more years of product management experience, with demonstrated depth in developer tooling, infrastructure, or platform products.

  • Track record of owning and shipping software products that serve technical users, whether internal engineering teams, researchers, or external developers.

  • Fluency in enterprise SaaS architecture as a system: databases and structured data layers (Airtable, relational databases), wikis and knowledge management, Kanban and business process workflows, event-driven and scheduled automation (n8n, Zapier, or equivalent BPM tooling), and access control models including RBAC. You understand how these components connect and where they break.

  • Hands-on familiarity with AI agent frameworks and the product considerations that come with building or deploying agentic workflows in production environments.

  • Ability to engage credibly with engineers on systems design tradeoffs, API design, and infrastructure architecture without needing to code yourself.

  • Strong analytical instincts and comfort using data to validate product decisions and define what done looks like.

  • Experience working at an early-stage company or within a startup-scale team where process is lightweight and ownership is broad.

  • Clear written and verbal communication, and the ability to translate between research requirements, engineering constraints, and business priorities.

 

Nice to Have

  • Experience with robotics software stacks, ROS-based architectures, or real-time control systems.

  • Background building simulation tools, data pipelines, or training infrastructure for machine learning or autonomy applications.

  • Familiarity with open-source product development and release workflows.

  • Prior exposure to ERP or CRM platforms and the enterprise sales and implementation cycles that surround them.

 

Why Join Menlo

You will own the product direction for the software that makes humanoid robots work. The team is small, the problems are novel, and the surface area is enormous. If you thrive in ambiguous environments, enjoy working close to engineering, and want to build platform infrastructure for a hardware category that does not yet exist at scale, this is the right place.

A Note on AI

You don't need deep AI expertise for every role, but we do expect everyone at Menlo to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement. When that's the case, we'll say so explicitly in the qualifications. People who thrive here don't treat AI as a novelty. They use it to think better, and make their work easier for others to build on.

Equal Opportunity and Accommodations

We hire talented people from a wide range of backgrounds. If you're excited about a role but don't meet every bullet, we still encourage you to apply. Menlo Research is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Menlo provides reasonable accommodations during the application process. If you need one, please let your recruiter know.

Skills Required

  • 5+ years of product management experience with depth in developer tooling, infrastructure, or platform products
  • Track record of owning and shipping software products serving technical users (internal teams, researchers, or external developers)
  • Fluency in enterprise SaaS architecture including databases and structured data layers (Airtable, relational databases), wikis/knowledge management, Kanban/workflows, event-driven/scheduled automation (n8n, Zapier, or equivalent), and RBAC access control models
  • Hands-on familiarity with AI agent frameworks and product considerations for agentic workflows in production
  • Ability to engage credibly with engineers on systems design tradeoffs, API design, and infrastructure architecture without coding
  • Strong analytical instincts and comfort using data to validate product decisions and define success criteria
  • Experience at an early-stage company or startup-scale team with lightweight process and broad ownership
  • Clear written and verbal communication; ability to translate between research, engineering, and business priorities
  • Experience with robotics software stacks, ROS-based architectures, or real-time control systems
  • Background building simulation tools, data pipelines, or training infrastructure for ML/autonomy
  • Familiarity with open-source product development and release workflows
  • Prior exposure to ERP or CRM platforms and enterprise sales/implementation cycles
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The Company
64 Employees
Year Founded: 2001

What We Do

Menlo Inc. is the parent company of K12itc and Civic ITC, providing technology services and solutions to schools and communities nationwide. The company specializes in managed services, IT consulting, and infrastructure support, specifically tailoring its genius technology solutions to support K-12 educational institutions and civic organizations to ensure they can focus on their primary missions.

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