Product Manager, Platform

Posted 6 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
200K-300K Annually
Senior level
Marketing Tech
The Role
Own foundational platform systems (IAM, permissions, billing, notifications, authentication) for enterprise customers. Drive strategy, discovery, execution, and delivery; work cross-functionally with engineering, design, security, sales, and customer success; engage customers for discovery and feedback; optimize team velocity and product quality.
Summary Generated by Built In

Profound is the marketing platform for the AI era. As people increasingly turn to ChatGPT, Perplexity, and Gemini to decide what to buy, we give brands the intelligence to see how AI represents them and the Agents to act on it. Today, ~13% of the Fortune 500, plus companies like Ramp, Figma, Chime, Calendly, and DocuSign, use Profound to turn AI Search from a black box into a measurable growth channel.

Backed by Lightspeed, Sequoia, Kleiner Perkins, and Khosla Ventures at a $1B valuation, we're a lean, fast-moving team across NYC, SF, Buenos Aires, and London, shipping at a relentless pace and defining a new category at the biggest shift in marketing in 25 years. If you want to do the best work of your career at the frontier of AI, come build it with us.

Product managers here are true product owners, responsible for discovery, execution, and delivery end to end. This is a chance to build at the frontier of AI and marketing and make an impact that bends the trajectory of the company. We're hiring across several product areas: analytics tools that help marketing teams understand their brand's performance on answer engines, an agent platform where marketers build and orchestrate agents to execute strategies and automate operations, and vertical solutions built for new use cases and strategic customer segments.

As the Platform PM, you'll own the foundational systems that every Profound customer and teammate depends on.Your core scope includes the infrastructure that makes Profound trustworthy, scalable, and enterprise-ready, including: identity and access management, permissions and roles, billing and subscription management, notifications, and authentication. You'll define how admins manage their teams, control access to sensitive data, and integrate Profound into their existing workflows.

What You'll Do

  • Create the strategy that makes Profound's platform work for the largest brands in the world. This includes identity and access management, permissions and roles, billing and subscription management, notifications, and authentication.

  • Define how customers onboard, manage teams, and control access to Profound's products, from single-seat startups to Fortune 500 security and procurement teams

  • Expedite execution across engineering, design, security, marketing, sales and customer success by creating clarity, making decisions, and managing scope

  • Optimize the team for velocity and quality shots on goal

  • Be in front of customers every day to do discovery, get feedback, and sell

  • Partner with Sales, Marketing, and Customer Success teams so that we tell compelling stories to prospects and customers

Who You Are

  • 5 or more years of experience building excellent software products for enterprise, ideally in a startup or fast-moving company

  • Domain expertise in platform engineering, identity and access management, billing systems, or developer infrastructure. You understand how to turn complex technical requirements into clean, scalable product experiences.

  • Ability to lead cross-functional teams through ambiguity, create clarity, and push teams to ship product and drive impact

  • Strong product fundamentals with a spike in one or more of security, systems design, enterprise go-to-market, or developer experience

  • Willing to roll up your sleeves to help the team execute, whether that means writing specs, digging into API docs, debugging auth flows, or responding to enterprise security reviews

  • You play on offense, creating and running toward opportunities and injecting energy into places where there is none

  • Experience as a founder, working at an early-stage startup, or building zero-to-one platform or infrastructure products is a plus

Location

This is an on-site role based in our San Francisco office, designed for builders who thrive on speed, iteration, and meaningful impact.

For this role, the expected base salary range is $200,000 to $300,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.

#LI-PRO

Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.

Skills Required

  • 5 or more years of experience building software products for enterprise
  • Domain expertise in platform engineering, identity and access management, billing systems, or developer infrastructure
  • Ability to lead cross-functional teams through ambiguity and drive product delivery
  • Strong product fundamentals with specialization in security, systems design, enterprise go-to-market, or developer experience
  • Willingness to execute hands-on: write specs, review API docs, debug auth flows, respond to enterprise security reviews
  • Experience as a founder, at an early-stage startup, or building zero-to-one platform/infrastructure products
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The Company
HQ: New York, NY

What We Do

Hundreds of millions of consumers are now using AI Search like ChatGPT or Perplexity to discover brands and products. Profound has developed the first analytics platform to help enterprise brands understand and improve how they show up in AI Search.

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