Product Manager - Payments

Posted 5 Days Ago
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Sydney, New South Wales, AUS
In-Office
Mid level
Financial Services
The Role
The Product Manager - Payments at Stake is responsible for overseeing money movement, strategy, and execution of payment functionalities to enhance customer experience and drive commercial impact.
Summary Generated by Built In

Stake is looking for a Product Manager - Payments to join us at our brand new Sydney CBD location within a hybrid working model!
We’re an Australian investing platform that helps ambitious people confidently grow their wealth. By offering seamless, immersive access to the share markets, we’ve empowered a new wave of investors. Stake has grown fast from a fintech startup into a robust financial services company. Today we have 750,000+ customers and more than A$5 billion under administration.
At Stake, we break barriers in everything we do. Just like our customers, we’re driven by ambition. Our desire for continuous growth is what creates the collaborative and high-performance environment we work in. Though we’re spread around the world, we’re a unified team moving towards a shared vision: to unleash the investor in everyone.
Join us as we continue to reshape the financial industry, inspiring investor confidence and celebrating our wins along the way.

About this role
A Product Manager in Payments owns outcomes across the customer-facing money movement experience at Stake.

You are accountable for measurable customer and commercial impact, not just shipping features. You ensure customers can reliably, confidently, and efficiently move money into, out of, and within the platform and support the development of payment functionality for our full suite of financial products. 

Within this domain, you independently prioritise initiatives, make structured trade-offs, and translate strategy into disciplined execution. You operate across a 0–6 month horizon, balancing customer experience, commercial logic, regulatory constraints, and technical feasibility.
This is a unique opportunity to be the owner of all the money flows at Stake, where millions of dollars move a day. You’ll be owning the implementation and iteration of Stake’s core money movement experiences, one of if not the most important journeys in Stake’s platform.
Key deliverables

Product Strategy & Ownership

  • Own and prioritise the roadmap for Payments
  • Translate vertical goals and OKRs into sequenced initiatives
  • Form strong, defensible views grounded in customer behaviour, data, and commercial context
  • Ensure roadmap coherence across all money movement flows

Discovery & Problem Framing

  • Define clear problem statements across deposit, withdrawal, FX, and transfer flows
  • Lead structured discovery with Design, Risk, Legal, Finance, Ops, and Engineering
  • Identify opportunities to improve conversion, reliability, and trust

Delivery Discipline & Cross-Functional Partnership

  • Deliver multiple concurrent initiatives across critical financial flows
  • Maintain a high-quality backlog aligned to outcomes
  • Surface risks early, particularly in high-sensitivity financial interactions
  • Ensure end-to-end ownership of customer experience across flows

Go-To-Market & Adoption

  • Define value propositions for payment experiences
  • Design adoption strategies to drive behavioural change and conversion
  • Partner with Marketing, Ops, and Customer teams for effective rollout

Controls Environment Ownership

  • Own the solution design and implementation of controls within customer flows
  • Partner with Risk and Compliance (policy owners)
  • Ensure controls are effective while maintaining customer experience quality

Metrics & Commercial Accountability

  • Define and track metrics across conversion, reliability, and trust
  • Monitor revenue impact from pricing and FX
  • Ensure initiatives deliver measurable improvements

About you

  • 3+ years in product management (or internal promotion from APM)
  • Demonstrated ownership of an area roadmap or equivalent scope
  • Track record of delivering initiatives that improved measurable outcomes

At Stake, we’re more interested in your attitude than your resume. If you believe this is a role you want to jump into, please apply and let us know why in your cover letter!

Benefits of working at Stake

You’ll have the opportunity to work with autonomy while learning from some of the best talent in the industry, playing a meaningful role in building a company that has loads of positive momentum and excitement around it. Having said that, we also have perks.

Please see on our Careers website the list of benefits under our Grow with Stake program. They include:

  • Career relevant development and training with professional development allowance
  • Up to 16 weeks of paid parental leave
  • Childcare allowance
  • Sonder - healthcare, safety support and EAP for you and your immediate family
  • Additional leave types (Swap days, Bear Days, TOIL, Compassionate, Sorry Business)
  • Discretionary performance bonus and talent referral bonus
  • Employee Share Options scheme for senior leaders
  • Stake products: SMSF 30% discount on yearly membership fee, $295 AUD annual trading credit and Stake Black account
  • Recognition awards and team celebrations

Stake is an equal opportunity employer that values diversity. We’re proactive about providing an inclusive work environment and do not discriminate based on race, religion, nationality, gender, sexual orientation, age or disability status. We’re also endorsed by WORK180 as a great employer for women.

It all comes together to explain why Stake placed 1st in the 2024 AFR BOSS Best Places to Work list for the Banking, Superannuation & Financial Services category, across all of Australia and New Zealand.
So what happens next?

Once we've received your application, we'll give it the attention it deserves and you'll hear from us either way. We’re committed to responding to every applicant. If we think you’d be a good addition to our team, we’ll give you a call and from there, you'll cruise through our recruitment process.
To all recruitment agencies: Stake does not accept agency resumes. Please do not forward resumes to our jobs alias or directly to Stake employees. Stake is not responsible for any fees related to unsolicited resumes.

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The Company
HQ: Sydney, New South Wales
129 Employees
Year Founded: 2017

What We Do

Stake is an investing platform on a mission to provide a seamless and immersive experience that breaks barriers for ambitious investors. Founded in Sydney by Matt Leibowitz and Dan Silver, Stake first gave Australians seamless access to U.S. stocks. Then we launched an ASX platform with $3 CHESS-sponsored trades, followed by an innovative SMSF alternative, Stake Super. Today Stake has grown into a robust financial services company with over 110 employees across Australia, New Zealand, Brazil and the UK. With more than A$2 billion in assets under administration, we serve a global customer base of 500,000+ investors who trust us to help them build their wealth.

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