Product Manager - Payments and In-Person

About the Role

The Product Manager, Payments and In-Person owns the product strategy, roadmap, and delivery for Euna's in-person payment channel — Kiosk and Cashiering — along with the underlying payments infrastructure that powers the full product suite. This role sits at the intersection of complex payment processing, hardware-integrated software, and mission-driven public sector clients.

You will own the EMV migration initiative for the Kiosk product line, manage payment processor integrations, and ensure our in-person products meet the compliance, reliability, and usability expectations of city, county, and local government clients. This is a high-ownership, high-impact role on a lean team with direct visibility to senior leadership.

What You'll Own
Kiosk & Cashiering Products
•    Own the product roadmap, backlog, and delivery for  the Kiosk and Cashiering web-based point-of-sale systems.
•    Lead the EMV migration initiative end-to-end — from requirements definition and processor coordination to hardware validation, rollout planning, and client communication.
•    Define and maintain PRDs, user stories, and acceptance criteria in close partnership with engineering and QA.
Payments Infrastructure & Integrations
•    Serve as a payments domain expert across the business unit — maintaining deep knowledge of payment processing, card brand rules (Visa, Mastercard, Discover, Amex), and applicable compliance requirements.
•    Own the product layer for payment processor integrations.
•    Identify and evaluate opportunities to expand or improve payment method support (e.g., contactless, stored value, ACH) across Kiosk, Cashiering, and Online Payments.
•    Partner with other PMs to ensure payment flows are consistent and well-integrated across in-person and digital channels.
Stakeholder & Client Engagement
•    Conduct Voice of Customer research with city and county clients to surface in-person payment friction, unmet needs, and roadmap opportunities.
•    Support sales and implementation with RFP responses, Statements of Work, and technical scoping for Kiosk and Cashiering opportunities.
•    Represent the product in client-facing conversations, including discovery sessions, demos, and escalations.

What You Bring
Required
•    3–6 years of product management experience, with at least 2 years in payments.
•    Working knowledge of payment processing concepts — transaction flows, card brand rules, interchange, EMV/chip, tokenization, and PCI-DSS scope.
•    Demonstrated ability to write high-quality Business Cases, PRDs and User Stories for technically complex features.
•    Experience managing external integrations with payment processors or third-party technology vendors.
•    Comfortable navigating ambiguity and driving clarity across engineering, operations, and client-facing teams.
•    Strong written and verbal communication skills; able to translate technical complexity into clear stakeholder narratives.
Preferred
•    Experience with kiosk, POS, or self-service hardware products.
•    Familiarity with Fiserv CardConnect, Chase Paymentech, or Card Present integration toolkits.
•    Public sector or government technology experience.
•    Exposure to EMV certification or terminal integration processes.
•    Experience working within Jira, Aha!, or similar product management tooling.

Location:
This position will be hybrid with 3 days/week in our Atlanta, GA office. 

AI Mindset at Euna Solutions
We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We’re looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment—not replace—their expertise.

If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you’ll thrive here.

What It's Like to Work at Euna Solutions
At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunities for professional growth and advancement.  

Here are some of the perks that Euna employees enjoy:  

💵 Competitive wages  
We pay competitive wages and salaries, and we only expect an honest 40-hour week for it.  

🧘‍♀️ Wellness days  
What’s better than a long weekend?  An extra-long weekend! Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love.  

🙌 Community Engagement Committee  
At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills.  

🕰 Flexible workday  
We understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in.  

💰 Benefits  
Ask us for a copy of our health and dental benefits!  

🎉 Culture committee  
Celebrate at every occasion with the culture team! They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun.  
 

About Euna Solutions

Euna Solutions® is the leading provider of purpose-built, cloud-based software designed to streamline procurement, budgeting, payments, and grants management for public sector and government organizations. Euna’s AI-powered features and intelligent automation help organizations make better-informed decisions, ensure compliance, empower collaboration, and reduce administrative burden. Euna’s full-cycle financial suite supports more than 3,600 organizations across North America in building trust, enabling transparency, and driving positive community impact. Recognized on Government Technology’s GovTech 100 list, Euna Solutions is committed to advancing public sector innovation. To learn more, visit www.eunasolutions.com. Euna's privacy policy is available here.

Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/    

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferable skills but feel you may be missing a few of the requirements, we encourage you to apply!  We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.  

For any inquiries or requests regarding accessibility at Euna Solutions, please email [email protected] or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.