The Role
Lead end-to-end product experience and onboarding optimization for an AI SMB product. Own roadmap, UX/UI, feature definitions, and in-app education; use data and customer feedback to reduce dropoffs and increase conversion while shipping high-impact, simple improvements.
Summary Generated by Built In
Wing is seeking elite talent to join M32 AI (backed by top-tier Silicon Valley VCs), dedicated to building agentic AI for SMB's globally.
Think of it like a startup within a corporate: fast moving and agile, with the stability of a corporate, and zero bureaucracy. If you’re driven by challenge and eager to make a significant impact in a high-caliber role, this is the opportunity you’ve been waiting for.
We’re looking for a Product Manager to work directly with our CPO, shaping innovative AI products from 0→1 in a fast-moving, hands-on startup environment.
Who We Want
- A hands-on, Meticulous PM who becomes a "Central Power User" fast
- Owns UX end-to-end
- Finds gaps via product deep-dives + data
- Ships simple, high-impact improvements with minimal review
Core Mission
- Become the “Central expert” in record time and own the product experience end-to-end
- Turn messy complexity into a clean, simple, integrated UX across all modules
- Proven experience optimizing onboardings / driving higher conversion & lower dropoffs with product onboardings
Hands-On Scope
- Own roadmap and feature definition, with strong taste in UX/UI and interaction design
- Lead design reviews and propose UX optimizations and next-step features
- Map the full product surface area: dashboard → every feature → how it connects across modules
- Translate product understanding into onboarding, product marketing pages, and in-app education
How You Operate
- Extremely curious: Explores every corner of Central, asks “why,” challenges decisions, and proposes better alternatives
- Obsessive about friction: Identifies uncaptured opportunities, inconsistencies, and missing connections between modules
- Cross-references spec vs staging vs production state to catch gaps and regressions
- Extremely Data-driven + customer-centric: uses usage signals + customer feedback to prioritize what matters
- Action-oriented prioritizer: avoids overbuilding, reduces UI clutter, and ships the simplest solution that works
Quality Bar
- Meticulous, Detail-oriented, leaves no stone unturned.
- Strong judgment on what’s important vs noise. Protects UX simplicity.
- Produces PRDs/tickets/prototypes/designs that are close to “comprehensive perfection” with minimal review needed.
- Collaboration expectations
- Focuses on product thinking, UX quality, and feature direction.
- Comfortable partnering with design + engineering, but can drive UX independently when needed.
Our Hiring Process
- Introductory Call (15 min) - Explore our culture, product vision, and expectations.
- Technical Task (60-90 mins)
- Interview with our team
- Interview our CEO & CPO
What You Get
- Remote-first culture
- Work from anywhere
- Competitive salary
- Performance‑based bonuses (at the discretion of the Manager)
- Software for Upskilling & Productivity
- Paid Time Off
- Health Insurance
- Tech Setup: Budget for tech set up provided after 10 months of employment.
- High autonomy, low bureaucracy
- Fast-track to leadership for high performers
- Direct access to founding team
- High visibility, autonomy and ownership
- Optional in‑person hack‑weeks in Hong Kong, India, or London
- Access to best‑in‑class tooling
- US HQ Opportunities: Top performers may have the opportunity to explore international roles within our US-based headquarters, including potential emigration opportunities, subject to availability and company needs, and after at least 2 years of employment
Please note: Immediate joiners are preferred, but everyone will be considered.
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The Company
What We Do
Wing provides SMBs, startups, and executives with top-tier remote talent to take over recurring work such as Social Media Management, Executive Assistance, Data Entry, Sales Calling, etc. Wing is your super affordable team member to whom you can delegate excess work while you do the important things to grow your business.
