CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.
CentralReach is expanding beyond its ABA foundation to support multi-disciplinary pediatric therapy, including Speech-Language Pathology (SLP), Occupational Therapy (OT), and Physical Therapy (PT). We’re seeking a senior individual-contributor Product Manager to help shape and deliver this next phase of the platform.
This role is designed for a Product Manager who is comfortable operating at the intersection of strategy and hands-on execution. You will contribute to Multi-D product direction while owning end-to-end delivery of complex initiatives across scheduling, authorizations, billing, documentation, and reporting. Success in this role requires navigating ambiguity, deeply understanding real-world clinic workflows, and building solutions that work across disciplines without compromising CentralReach’s ABA strengths. This role plays a critical part in ensuring CentralReach delivers true multi-disciplinary support, not just incremental extensions of ABA workflows.
Key Accountabilities:
- Partner with Product Leadership to help define and evolve the Multi-Disciplinary product strategy
- Own execution for key areas of the Multi-D roadmap, from discovery through delivery
- Help balance near-term needs of ABA-first organizations expanding into Multi-D with longer-term platform investments that enable true Multi-Disciplinary care
- Translate complex clinical, operational, and billing workflows into clear, scalable product solutions
- Collaborate closely with Engineering, Design, Clinical, Billing, Customer Success, and Support teams
- Define and track success metrics focused on operational efficiency, accuracy, and customer impact
Desired Skills and Experience:
- Bachelor’s degree or equivalent work experience
- 5+ years of experience in product management, preferably in healthcare or workflow-intensive B2B software
- Strong understanding of practice management and care delivery workflows, including scheduling, authorizations, billing, and reporting
- Experience supporting or designing for multi-service or multi-disciplinary environments
- Proven ability to operate effectively in ambiguous problem spaces and influence outcomes through strong product judgment and execution
#LI-Remote
Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale.
Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.
We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.
Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.
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What We Do
CentralReach’s story started in 2012 at an ABA clinic in Pompano Beach, Florida. The company's founder, a practicing Board Certified Behavior Analyst, was drowning in manual work – from paper billing and clinical data collection to clinical reporting.. With client outcomes in mind, she created a technology-based solution that reduced time-consuming administrative work and freed her to spend time where it matters most – serving clients. Today, under the leadership of Chris Sullens, award-winning CEO in the technology space, CentralReach remains committed to its founding mission: leveraging technology to support individuals with autism and intellectual and developmental disabilities and addressing the growing Autism and IDD care gap. Now the leader in its field, CentralReach continually strives to propel the industry forward through cutting-edge technology, an unrelenting commitment to excellence, and a culture devoted to serving the growing neurodiverse population. Trusted by more than 115,000 users, we enable therapy providers, educators, and employers to scale the way they deliver Applied Behavior Analysis therapy with innovative technology, market-leading industry expertise, and world-class customer satisfaction.
Why Work With Us
We are a mission-driven team who are lucky to get to impact and advance the future of autism and IDD care software. CentralReach is growing quickly, which provides the opportunity to learn and grow from within. We strive to provide career pathing opportunities, as well as leadership and management development training opportunities.
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