Product Manager - Money Reconciliation

Posted Yesterday
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Mexico City, Cuauhtémoc, Mexico City, MEX
Hybrid
Senior level
Financial Services
The Role
Lead definition and launch of internal financial products (reconciliation, settlement, transaction matching). Build roadmap, prioritize automation, manage stakeholder alignment, run prioritization sessions, drive reductions in manual reconciliation, and manage product launches with engineering, FinOps, and operations.
Summary Generated by Built In
About PayJoy
 
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
 
This role

The person in this position will lead the definition and launch of software products that enable PayJoy to scale its internal financial systems globally. As a Product Manager, they will have the ultimate responsibility for achieving this mission, with the support and authority to do so. They will connect and direct the engineering team and other PayJoyers worldwide. As the link between technical and business aspects, your days will be diverse, from collaborating with accounting and operations teams to working with designers and engineering squads. Their success will hinge on your leadership during setbacks.

Key responsibilities

    Product Strategy & Roadmap

  • Lead the development of PayJoy’s internal financial products to support global expansion: including Cash Reconciliation, Merchant Settlement Processing, Bank Transaction Matching, and Loan Reconciliation

  • Build and maintain a roadmap for PayJoy’s Financial Infrastructure, continuously prioritizing improvements that reduce manual intervention and increase automation across all markets

  • Own the product vision for reaching and sustaining automated identification of cash flows across all operating countries

  • Stakeholder Management

  • Act as the primary product liaison between Engineering, Operations, Finance, Accounting, and local country teams — ensuring all parties are aligned on priorities, timelines, and trade-offs

  • Run structured prioritization sessions with stakeholders, balancing urgent operational requests against longer-term automation investments

  • Identify patterns in recurring manual work requests and drive root-cause fixes rather than one-off patches, translating PayJoy’s operational pain points into well-scoped engineering solutions and long-term product improvements

  • Communicate product decisions, scope changes, and release timelines clearly and proactively to non-technical stakeholders

  • Execution & Delivery

  • Manage product launches working closely with engineers, FinOps, and technical staff — creating plans and tracking release milestones against clear acceptance criteria

  • Assess the quality of releases through monitoring of incoming issues; identify quality trends and drive resolutions before they surface within teams

  • Drive measurable reduction in manual reconciliation tasks handled by the FinOps team, tracking automation rate as a core product metric

  • Prioritize features that catch upstream failures proactively — data freshness monitoring, mapping completeness alerts, and incident escalation paths

Qualifications

  • Bachelor’s degree in Business, Finance, or a related field. MBA or equivalent advanced degree is a plus.

  • 5+ years of experience as a software Product Manager.

  • 3+ years of experience launching or implementing internal Financial software (reconciliation, settlement, accounting, or treasury systems).

  • Fluent with data: facility with writing SQL and reviewing data models and pipeline outputs.

  • Strong analytical, problem-solving, and decision-making skills.

  • Track record of leading cross-functional teams.

  • Excellent communication and interpersonal abilities, with a knack for collaborating with diverse teams including non-technical finance and operations staff.

  • Fluent in English and Spanish, both written and spoken.

Benefits

    100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
    Life insurance.
    Phone finance, Headphone, home office equipment and wellness perks.
    30 days of Christmas bonus.
    20 days paid Vacation.
    50% Vacation premium.
    13% Saving funds.
    $2,000 MXN monthly grocery coupons.
    $2,000 USD annual Co-working Travel perk.
    $2,000 USD annual Professional Development perk.

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
 
PayJoy Principles
 
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

Skills Required

  • Bachelor's degree in Business, Finance, or related field
  • 5+ years of experience as a software Product Manager
  • 3+ years launching or implementing internal Financial software (reconciliation, settlement, accounting, or treasury systems)
  • Facility with writing SQL and reviewing data models and pipeline outputs
  • Strong analytical, problem-solving, and decision-making skills
  • Track record of leading cross-functional teams
  • Excellent communication and interpersonal abilities, able to collaborate with non-technical finance and operations staff
  • Fluent in English and Spanish, both written and spoken
  • MBA or equivalent advanced degree

PayJoy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PayJoy and has not been reviewed or approved by PayJoy.

  • Fair & Transparent Compensation Pay is considered market‑aligned for senior U.S. technical roles, and public salary bands help candidates benchmark and align expectations. Feedback suggests this transparency supports confidence that offers are competitive for role and location.
  • Healthcare Strength Company‑paid basic medical, dental, vision, life, and disability coverage is emphasized as a standout element versus many startups. Feedback suggests this reduces out‑of‑pocket burden and strengthens the core benefits foundation.
  • Parental & Family Support Paid parental leave and flexible hours are highlighted alongside dedicated time off. Feedback suggests these family‑oriented policies enhance the perceived completeness of the package.

PayJoy Insights

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The Company
HQ: San Francisco, CA
617 Employees
Year Founded: 2015

What We Do

PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.

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