For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.
Position Description
As Product Manager, Mobile Apps/Consumer Experience, you will own the strategy, roadmap, and execution for consumer-facing experience products that drive engagement and loyalty for Convenience & Fuel Retailers. You will be responsible for delivering intuitive, high-impact experiences that translate complex capabilities—including AI-driven functionality—into simple, elegant customer journeys.
This role requires a balance of strategic thinking, hands-on product execution, and strong cross-functional leadership. While experience in retail or hospitality is a plus, we value curiosity, clarity of thought, and strong product judgment above all.
Position Location
Remote – United States
Preference for Philadelphia, PA area / Eastern Time Zone
Reports To
Product Leadership
What You Will Do
Define and execute the product vision and strategy for Consumer Experience offerings
Own and maintain the product roadmap, prioritizing initiatives based on customer needs and business impact
Establish, track, and act on product KPIs using analytics to drive continuous improvement
Champion the voice of the customer and advocate for user-centered design
Lead cross-functional teams across design, engineering, and business stakeholders to deliver high-impact features
Conduct user research, interviews, and market analysis to inform product decisions
Partner with customer-facing teams to validate hypotheses, gather feedback, and iterate quickly
Value-score feature proposals across desirability, viability, and feasibility
Write clear product requirements and user stories; actively participate in agile ceremonies
Guide teams through design, development, launch, and acceptance testing
Be opinionated on priorities while managing scope, risk, and delivery timelines
Communicate roadmap decisions, progress, blockers, and delivery forecasts clearly and consistently
Collaborate with other Product Managers and leaders to align priorities and resource planning
What We’re Looking For
5+ years of product management experience in a fast-paced, cross-functional SaaS environment
Experience owning and launching consumer-facing digital products; mobile app experience preferred
Familiarity with mobile technology trends, consumer behavior, and loyalty program mechanics
Strong understanding of mobile UI patterns and best practices
Experience mapping user flows and designing intuitive, complex user experiences across mobile and web
Knowledge of loyalty programs and features that drive engagement and retention
Excellent communication and collaboration skills with the ability to influence across teams and levels
Comfort working with senior leadership, customers, and external partners
Experience managing cross-functional initiatives with distributed teams across time zones
Organized, detail-oriented, and effective at driving clarity in complex discussions
Background in retail technology, convenience stores, or fuel / oil industry environments is a strong plus
Interview Process
Interview #1: Phone screen with Talent Acquisition
Interview #2: Video interview with Hiring Manager (MS Teams)
Interview #3: Video interview with the Team (MS Teams)
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
Top Skills
What We Do
PAR is a leading global provider of software, systems, and service solutions to the restaurant and retail industries. Today, with 50+ years of experience and point of sale systems in nearly 100,000 restaurants and more than 110 countries, PAR is redefining the point of sale through cloud software and bringing technological innovation to all corners of the enterprise. PAR Technology Corporation's stock is traded on the New York Stock Exchange under the symbol PAR. For more information, visit www.partech.com. PAR Technology was founded in 1968 and its current CEO is Savneet Singh. Since its inception 55 years ago, PAR Technology has grown to 1500 employees.
Why Work With Us
At PAR, we believe we’ll win or lose through the culture we build. Our culture is built on 4 values: Speed, Ownership, Focus and Winning Together.
For PAR to win, we need our customers, our employees, our suppliers, our shareholders, and our community to succeed. We believe by committing to these values in all our endeavors.
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