The Role
Own and drive Sertica product improvements for HSQE and purchasing, collect and prioritize requirements, manage change requests and vendor implementation, foster stakeholder and crew communication, and challenge processes to improve safety, efficiency, and digitalization across fleet operations.
Summary Generated by Built In
As a Product Manager, you will be an integral part of our Fleet Management Software team, working closely with various stakeholders to enhance our Sertica system. Your role is crucial in ensuring safe and efficient vessel and crew management, as well as supporting the digitalization of processes across our organization.
Responsibilities
Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.
- Serve as the primary point of contact and expert guide for Sertica-related matters, collaborating with diverse stakeholders.
- Take ownership of HSQE and purchasing segments, driving continuous improvement.
- Collect and develop requirements to enhance our systems, data, and processes, ensuring alignment with changing industry needs.
- Prioritize tasks, manage change requests, and track progress effectively.
- Negotiate and collaborate with our vendor to implement change requests and resolve errors promptly.
- Contribute innovative ideas to optimize our software solutions, making them exceptional for all users.
- Foster open communication with internal departments and our crew, ensuring a smooth flow of information.
- Challenge and question established processes to drive process improvement and innovation.
- Seafaring background with a strong understanding of spare part, safety, and reporting procedures on board.
- Proven experience in requirement handling and product management, with a track record of successful projects.
- Excellent project management skills, able to handle multiple work streams and topics simultaneously.
- Experience with master data systems, particularly Sertica, is highly advantageous.
- Strong analytical skills to navigate complex processes and systems across various departments.
- Excellent communication and collaboration skills, with the ability to build relationships with diverse teams.
- Willingness to adapt and learn, keeping up with changing regulations and industry trends.
- Proficiency in relevant software tools and technologies is an asset.
- A commitment to safety, quality, and environmental standards is essential.
Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.
Your Journey, Our Horizon
About the Team- Exciting challenges, real responsibility, and the opportunity to make your own ideas visible in a wide range of projects
- Individual development through our Hapag-Lloyd LEARNING CAMPUS, international perspectives, and mentoring programs that genuinely advance your career
- Attractive compensation (13 monthly salaries + vacation pay) as well as strong social benefits in a financially stable company
- At least 28 days of vacation, flexible working hours, capital forming benefits, and a future oriented pension plan (MYPENSION)
- A modern hybrid work model (3 days office / 2 days remote) and a workplace in a prime downtown location at Ballindamm
- Mobility benefits such as subsidies for public transportation, as well as bicycle leasing via JobRad
- Comprehensive health and sports offerings (e.g., yoga, sailing, company doctor) plus EGYM Wellpass
- A company restaurant with freshly prepared meals every day and a coffee bar with a wide selection
Please use our online tool for applying with us.
We ask staffing consultants and recruiting firms to refrain from sending us unsolicited profiles and CVs of potential candidates for this or other positions advertised on our website.
Skills Required
- Seafaring background with understanding of spare part, safety, and reporting procedures on board
- Proven experience in requirements handling and product management with successful project delivery
- Excellent project management skills; able to handle multiple work streams simultaneously
- Experience with master data systems, particularly Sertica
- Strong analytical skills to navigate complex processes and systems
- Excellent communication and collaboration skills with diverse teams
- Willingness to adapt, learn, and keep up with changing regulations and industry trends
- Proficiency in relevant software tools and technologies
- Commitment to safety, quality, and environmental standards
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The Company
What We Do
With a fleet of 280 modern container ships and a total transport capacity of 2.1 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,700 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.1 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. Around 2,900 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.
