You are passionate about shaping the future of digital lending experiences and driving product innovation at scale. As a Vice President Product Manager, you will lead the strategy, design, and delivery of client-facing lending solutions that transform complex processes into seamless digital experiences. You will drive end-to-end workflow modernization and straight-through processing (STP) across the lending lifecycle, enabling faster credit decisions, improved client satisfaction, operational efficiency, and scalable growth.
With a strong commitment to client experience, scalability, resiliency, and operational excellence, you will collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations and creates measurable business value.
Job responsibilities
Define and execute the product vision, strategy, and roadmap for digital lending products and client-facing application.
Lead the digitization and process transformation of complex lending and credit origination processes.
Drive end-to-end (E2E) workflow modernization and straight-through processing (STP) initiatives to reduce manual touchpoints and improve efficiency.
Own and prioritize the product backlog, balancing customer needs, business value, risk, and technology investments.
Partner with cross-functional teams to design and deliver intuitive, scalable, and compliant digital solutions.
Leverage data, customer insights, and market research to identify innovation opportunities and drive product decisions.
Establish and monitor key success metrics, including client adoption, digital engagement, STP rates, turnaround times, operational efficiency, risk posture, and platform reliability.
Lead product delivery from ideation through launch and continuous optimization, ensuring alignment across stakeholders and measurable business outcomes.
Required Qualifications, Capabilities, and Skills
8+ years of experience in Product Management, Lending, Digital Transformation, Workflow Automation, or a related domain.
Proven experience leading complex products and strategic initiatives through the full product lifecycle.
Experience building client-facing applications, digital servicing platforms, and self-service capabilities.
Demonstrated success simplifying, digitizing, and automating complex business processes and workflows.
Experience driving process transformation, workflow modernization, and straight-through processing initiatives.
Strong understanding of Agile delivery, product strategy, data analytics, user-centered design, and platform scalability.
Exceptional stakeholder management, communication, and leadership skills within highly matrixed organizations.
Preferred Qualifications, Capabilities, and Skills
Experience in Corporate Banking, Commercial Banking, Credit Origination, Lending Operations, or Financial Services.
Knowledge of digital lending platforms, workflow orchestration, automation technologies, and straight-through processing solutions.
Experience leading large-scale modernization and transformation programs.
Familiarity with AI-enabled workflows, intelligent decisioning, and digital process optimization solutions.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.
Skills Required
- 8+ years of experience in Product Management, Lending, Digital Transformation, Workflow Automation, or a related domain.
- Experience leading complex products and strategic initiatives through the full product lifecycle.
- Experience building client-facing applications, digital servicing platforms, and self-service capabilities.
- Experience simplifying, digitizing, and automating complex business processes and workflows.
- Experience driving process transformation, workflow modernization, and straight-through processing initiatives.
- Strong understanding of Agile delivery, product strategy, data analytics, user-centered design, and platform scalability.
- Exceptional stakeholder management, communication, and leadership skills within highly matrixed organizations.
- Experience in Corporate Banking, Commercial Banking, Credit Origination, Lending Operations, or Financial Services.
- Knowledge of digital lending platforms, workflow orchestration, automation technologies, and straight-through processing solutions.
- Experience leading large-scale modernization and transformation programs.
- Familiarity with AI-enabled workflows, intelligent decisioning, and digital process optimization solutions.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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