As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Job Title: Product Manager IV
Location: 100% Remote
About the Role
This role develops and executes product strategy, positioning, and launch of products and solutions that support the company’s overall business strategy and goals. The position requires a deep understanding of customer needs, market dynamics, and competitive positioning to drive successful product outcomes.
Why Join SS&C
SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.
You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.
How You Will Make an Impact
- Develops, owns, and executes end‑to‑end product strategy, positioning, and go‑to‑market plans aligned with company objectives.
- Maintains a strong understanding of customer needs, competitive landscape, and market forces, including the company’s position relative to competitors.
- Analyzes market opportunities, anticipates industry trends, and evaluates feasibility and financial justification for new products and enhancements to existing products.
- Defines, documents, and prioritizes requirements for current and future products considering business capabilities, technology constraints, quality, cost, customer interactions, and marketplace demands.
- Oversees the product lifecycle from concept through delivery, ongoing optimization, and retirement.
- Partners closely with cross‑functional teams—including technical architecture, engineering, development, analytics, operations, and commercial teams—to ensure solutions meet financial, timing, and customer expectations.
- Defines target customer segments and supports sales teams through product expertise, lead generation support, and solution positioning.
- Leads medium to large initiatives or complex, high‑visibility product efforts requiring broad business perspective, conceptual thinking, and in‑depth analytical problem solving.
- Performs root cause analysis on product, claims, or operational issues and drives resolution through data‑driven recommendations.
- Designs and documents business and operational workflows that support scalable and compliant product delivery.
- Develops and maintains product policies, procedures, and best practices; recommends continuous process improvements.
- Mentors and provides guidance to junior product managers, analysts, and cross‑functional partners.
- May lead a process, program, or functional capability without direct people management responsibility.
Required Experience
Pharmacy & PBM Domain Expertise (Required):
- Strong experience in Pharmacy Benefit Management (PBM) environments.
- Working knowledge of pharmacy point‑of‑sale (POS) and claims processing.
- Understanding of drug management concepts, including formulary management, utilization management, and cost containment strategies.
- Experience with authorizations and adjudication processes.
Claims & Data Expertise:
- Hands‑on exposure to claims and regulatory data files, including PDEs, encounter data, and paid claims files.
- Ability to analyze claims data to identify trends, issues, and financial impacts.
Financial & Analytical Skills:
- Strong financial acumen, including ability to evaluate business cases, product ROI, and cost/benefit tradeoffs.
- Advanced analytical and problem‑solving skills, including structured root cause analysis.
Product & Delivery Skills:
- Proven experience in requirements elicitation, documentation, and stakeholder validation.
- Ability to write clear acceptance criteria and test cases.
- Experience participating in or leading claim testing and validation efforts.
- Skilled in designing and documenting end‑to‑end business and operational workflows.
Agile & Tooling:
- Experience working in Agile delivery environments.
- Hands‑on experience using Jira (or comparable Agile tools) for backlog management, tracking, and delivery coordination.
Professional Attributes:
- Strong communicator with the ability to translate complex concepts across technical and non‑technical audiences.
- Highly flexible and adaptable, able to operate effectively in a dynamic, fast‑paced environment.
- Comfortable influencing without authority and working across multiple stakeholder groups.
Education & Experience Requirements
- Master’s degree and 4+ years of related experience, or
- Bachelor’s degree and 6+ years of related experience, or
- High school diploma and 8+ years of related experience.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.
Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.New Jersey: The expected base salary for the position is between 130000 USD to 140000 USD. Massachusetts: The expected base salary for the position is between 130000 USD to 140000 USD.
In addition, employees in this role may be eligible for consideration on an annual basis for a discretionary bonus and/or equity awards, such as restricted stock units or stock options, based upon individual and business performance at the company’s discretion.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Skills Required
- Pharmacy Benefit Management (PBM) domain expertise
- Working knowledge of pharmacy point-of-sale (POS) and claims processing
- Understanding of drug management concepts (formulary management, utilization management, cost containment)
- Experience with authorizations and adjudication processes
- Hands-on exposure to claims and regulatory data files (PDEs, encounter data, paid claims files)
- Ability to analyze claims data to identify trends, issues, and financial impacts
- Strong financial acumen, ability to evaluate business cases and product ROI
- Advanced analytical and problem-solving skills, including root cause analysis
- Proven experience in requirements elicitation, documentation, and stakeholder validation
- Ability to write clear acceptance criteria and test cases
- Experience participating in or leading claim testing and validation efforts
- Skilled in designing and documenting end-to-end business and operational workflows
- Experience working in Agile delivery environments
- Hands-on experience using Jira (or comparable Agile tools) for backlog management
- Strong communication skills and ability to influence cross-functional stakeholders
- Flexible, adaptable, able to operate in a fast-paced environment
- Mentoring or guidance experience for junior product managers or analysts
- Education/experience: Master's degree +4 years OR Bachelor's degree +6 years OR High school diploma +8 years
SS&C Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SS&C Technologies and has not been reviewed or approved by SS&C Technologies.
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Leave & Time Off Breadth — Leave policies are described as generous, including flexible or unlimited vacation and broadly positive views of PTO as a meaningful part of the overall package.
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Retirement Support — Retirement benefits are positioned as a notable strength, with repeated references to a 401(k) plan with company matching as a valued component of rewards.
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Equity Value & Accessibility — Equity and stock-related incentives are highlighted as a bright spot, with stock incentives described as excellent in some roles and contributing positively to perceived total rewards.
SS&C Technologies Insights
What We Do
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 22,000+ employees in over 150 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
