Greenlight's internship is a paid program for current college students. Throughout the internship, you’ll collaborate on thoughtful projects and bring your fresh perspectives to impact our product and families. We encourage you to make your mark here as you grow as a professional, broaden your network, learn new skills and live the Greenlight mission — to empower families to build financial strength, protect what matters most, and stay deeply connected—so they can thrive together in every stage of life.
We are seeking a highly motivated and enthusiastic Product Management Intern to join our team for an intensive 8-week summer program. You will be embedded within the team responsible for building and enhancing the internal tools used by our Customer Support agents. This is an incredible opportunity to gain hands-on product management experience in a fast-paced, high-impact domain within a B2B and B2C financial technology environment.
You will report directly to the dedicated, full-time Product Manager for the Customer Support Tools domain.
What you will be doing:
- Drive the lifecycle of features from concept to launch, including requirements gathering, design, and collaborating with the engineering team during grooming and development.
- Work closely with product domain teams across the organization to understand new features, define how they should be supported, and ensure all necessary APIs are in place to enable required customer support tooling.
- Fully immerse yourself in the day-to-day operations of an Agile development team, participating in all ceremonies (e.g., stand-ups, retrospectives).
- Assist the full-time Product Manager in writing development stories, guiding sprint planning, helping to define priorities and scope to ensure the engineering team is set up for success.
- Actively engage with the Customer Service, Risk and Compliance Operations teams to collect feedback, observe their workflow, and formulate data-driven solutions to the top pain points they experience with their current tooling.
What you should bring:
- Currently pursuing a Bachelor's or Master's degree in Business, Computer Science, Engineering, or a related field.
- A 3.0 GPA or higher
- A strong passion for technology, problem-solving, and improving user experiences.
- Excellent communication, presentation, and interpersonal skills.
- Demonstrated ability to learn quickly and thrive in a dynamic, collaborative team environment.
- Familiarity with Agile methodologies is a plus.
Learning Opportunities:
- Direct mentorship from an experienced, full-time Product Manager.
- Opportunities to ship real features that will be used daily by our Customer Support agents, providing tangible business value.
- Gain invaluable experience in the FinTech industry and the specific challenges of enterprise internal tools.
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What We Do
Greenlight is a debit card and money app for families. Our mission is to shine a light on the world of money for families and empower parents to raise financially-smart kids. Millions of parents and kids use Greenlight to earn, save, spend wisely, give and invest. Parents can set flexible spend controls, manage chores, automate allowances and invest for their kids’ futures. The Greenlight team calls Atlanta home, but we have team members across the country. We’re pet enthusiasts, PTA presidents, fantasy football champs, kickball-mates and volunteer dance teachers. We’re backed by Drive Capital, JP Morgan Chase, Wells Fargo, TTV Capital, Relay Ventures, NEA, Amazon, Ally Financial, SunTrust Bank and Synchrony Financial. We were picked for CB Insights’ Fintech 250.
