Product Manager II (Trust & Safety)

Posted 5 Days Ago
Easy Apply
San Francisco, CA
Hybrid
160K-175K Annually
Mid level
Artificial Intelligence • Machine Learning • Mobile • Other • Social Impact • Software • App development
Hinge is the dating app designed to be deleted.
The Role
The Product Manager II will lead the Trust & Safety User Experience strategy, prioritizing and delivering user-facing features to enhance user safety on Tinder, collaborating with cross-functional teams and implementing metrics for success.
Summary Generated by Built In
Our Mission

Launched in 2012, Tinder® revolutionized how people meet, growing from 1 match to one billion matches in just two years. This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45+ languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, “It Starts with a Swipe”™

We are looking for a Product Manager to own the development and delivery of Trust and Safety User Experience features. These features should make it easy for users to feel safe on Tinder. This role sits on our Trust & Safety team. 

Where you’ll work: This is a hybrid role and requires in-office collaboration three times per week in our San Francisco or Palo Alto offices.

In this role, you will:

  • Lead the Tinder Trust & Safety User Experience strategy and roadmap
  • Own the prioritization, design, and delivery of user-facing features and backend systems that will help users present their authentic selves and stay safer on the platform
  • Synthesize and balance security, privacy, and usability to craft seamless safety products 
  • Collaborate with XFN stakeholders to identify and implement features that reduce prevalence of bad actors and deter behavior against our community guidelines
  • Gather and evaluate customer research and data analysis
  • Communicate product vision to senior leadership and XFN stakeholders
  • Partner with designers and engineers to create, test, and launch beautiful and intuitive user experiences
  • Build wireframes, product requirements, and other illustrations to convey feature ideas and gather feedback
  • Implement metrics to measure the success of program features, analyze results, and use this analysis to inform further iteration

What You Bring:

  • You possess experience with Web, Android and iOS platforms and a deep knowledge of user behavior
  • You are passionate about creating consumer products with experience building them
  • You have the ability to structure problem-solving approaches and to bring multiple solutions to solving complex problems

You’ll need:

  • Minimum of 3 years of product management experience
  • Ability to think strategically and craft a compelling product vision
  • Experience with SQL, Wireframing, and Spec Writing
  • Experience working on a full-cycle product roadmap from inception to launch
  • Conviction to be an advocate for the Tinder user’s safety
  • Background in Trust & Safety preferred, but not required

As a full-time employee, you’ll enjoy:

  • Unlimited PTO (with no waiting period), 10 annual Wellness Days
  • Time off to volunteer and charitable donations matching 
  • Comprehensive health, vision, and dental coverage
  • 100% 401(k) employer match up to 10%, Employee Stock Purchase Plan (ESPP)
  • 100% paid parental leave (including for non-birthing parents), family forming benefits, and Milk Stork, which provides access to breast milk shipping for business travel, surrogacy, and employee relocation
  • Investment in your development: mentorship through our MentorMatch program, access to 6,000+ online courses through Udemy, and an annual stipend for your professional development
  • Investment in your wellness: access to mental health support via Modern Health, and Insight Timer; paid concierge medical membership, pet insurance, fitness membership subsidy, and commuter subsidy
  • Free premium subscriptions for several Match Group apps – including Tinder Platinum!

Commitment to Inclusion

At Tinder, we don’t just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don’t meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: https://www.lifeattinder.com/dei

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please speak to your Talent Acquisition Partner directly.

Top Skills

SQL
Wireframing
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The Company
New York, NY
305 Employees
Year Founded: 2011

What We Do

In today’s digital world, singles are so focused on sending likes and looking through profiles that they’re not actually building meaningful connections and going on dates. Hinge is on a mission to change that by designing the most effective app experience. We want to create a less lonely world by inspiring intimate, in-person connections. Relationships are at the core of everything we do. And not just the romantic kind. We can't accomplish really hard things alone - so we make great relationships the foundation of our teamwork.

We believe these three core values are what it takes to build those great relationships: Authenticity, we share - never hide - our words, actions, and intentions. Courage, breakthroughs require a willingness to take risks and embrace lofty goals and tough challenges. Empathy, we're all humans first. So we deeply consider the perspectives of others, listen openly, and speak with care.

Why Work With Us

We're mission-driven. While most apps think about boosting sessions and time on app, we think strategically about meaningful end results (dates and relationships).

We're culture-first. We believe in great people over process. Decisions are pushed to the front lines, with feedback and coaching provided by our leaders.

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Hinge Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Hinge believes in the power of in-person connection. We have adopted a hybrid model that allows our people to stay connected to each other in-person.

Typical time on-site: 3 days a week
New York, NY
Our office is located in the beautiful Meatpacking district. We're steps away from the Whitney Museum of American Art and the High Line and near Chelsea Market. You'll not only fall in love with us, but with our office.

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