Product Manager II, Neo

About Veterinary Software & Services:

Our business unit is devoted to simplifying the lives of veterinary teams through innovative software solutions to enhance the well-being of pets. We do this by enabling the entire patient’s journey: before, during, and after a visit to the practice.

Three practice management software solutions (Cornerstone, Neo, and ezyVet) form the core offerings of our business unit. 

In addition, as part of the Practice Essentials Portfolio, we offer Support and several IT-related services that enable practices to optimize their software experience, furnish and manage their IT infrastructure, and safeguard their practice data. 

In this role

As a Product Owner for a critical component of our customer’s overall experience and satisfaction, you will have a challenging, rewarding, and well-supported mission. 

In this role, you will perform an analysis of business goals, product objectives, and user needs on the Neo platform. You’ll analyze business-oriented projects and programs and help improve process visibility. You will play a key role in prioritizing and maintaining the product backlog to maximize ROI on development investments. You will plan and design business processes and champion improvements that help us reach product goals more efficiently. In this role, you will elicit, analyze, validate, and document business, organizational, and/or operational requirements. Finally, you will translate business requirements for technical staff and assisting the development of valuable user-centric solutions

A day in the life:

• Assist with the development of products from conception to delivery and ultimately bug fixes and maintenance
• Collaborate with Product Management leadership on the product roadmap.
• Translate business processes or concepts into technical requirements (and vice versa)
• Plan and prioritize product feature backlog and development for the product
• Assess value, develop cases, and prioritize stories
• Provide backlog management, iteration planning, and elaboration of the user stories
• Work closely with Product Management to create and maintain a product backlog according to business value or ROI
• Work as part of a team to track and report on progress toward product goals.
• Compile and execute the use of tools, templates, and processes for business analysts and project teams.
• Support the team by exemplifying a culture of continuous process improvement
• Collaborate on the creation of product release plans and set expectation for the delivery of new functionalities
• Research and analyze market trends, competition, and user needs to inform the product roadmap
• Keep up to date with Agile best practices and new trends
• Define functional and non-functional requirements based on the needs of the users
• Review requirements and feature designs with users to validate feature improvements and strategy

Requirements:

• Bachelor’s degree or equivalent combination of education and experience required. Advanced degree in technology or business preferred
• Technical understanding related to hardware, software devices, network architecture, and the dynamics that impact their performance.
• Experienced in agile product development – Jira experience a plus.
• 4-6+ years of related professional business experience, project management experience, and/or related product experience.
• Demonstrated success in shaping a new product and bringing it to market.
• Technical literacy related to software development and delivery. 

Why IDEXX?

We’re proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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