Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer:
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup backed by top-tier VCs
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
Role Overview
Housecall Pro is in the middle of redefining what it means to run a service business from a mobile device. As the lead FinTech Mobile Product Manager, you will be at the center of this evolution, leading a team who are shaping the next wave of FinTech growth at HCP.
As a FinTech Mobile Product Manager II, you are responsible for driving continued expansion and implementing requirements to drive stratospheric growth of HCP Products. You work daily with our engineering and design teams, and other stakeholders to define the right backlog, structures, and frameworks to modernize legacy experiences, introduce net-new capabilities, and push the boundaries of what mobile/AI can unlock for businesses. move us rapidly forward. Our agile product team is a tight-knit group of inspiring individuals that deliver excellently crafted software experiences and rapidly ship new products. You will help guide us along the right path, balancing business and customer toward world-class results.
Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
What you do each day:
- Identify market opportunities and define product vision and strategy for the mobile experience
- Conduct in-depth interviews, surveys, and competitor research to stay ahead of mobile trends
- Enhance how our customers are introduced to our products through continuous experimentation and funnel optimization
- Collaborate with key cross-functional stakeholders to develop and validate compelling mobile solutions
- Co-create event models and user flows to capture insightful data across iOS and Android
- Partner with business and go-to-market functions to refine product positioning, pricing, and risk management
- Create, update, and communicate the product roadmap to ensure alignment with company objectives
- Drive the execution of building features and functionality while maintaining momentum across groups
- Create measurement plans to monitor feature adoption and usage post-launch
- Rapidly develop product iterations based on data-driven insights and Pro feedback
Qualifications:
- 3+ total years of experience in product management, 2+ years of experience in mobile product management
- Champion AI/mobile-first practices and scalable agile processes to unlock speed, alignment, and craftsmanship
- Leads with an AI-first product development process to accelerate and amplify outcomes, specific experience with agentic development and shipping AI products preferred
- Bachelor's degree in a related field or equivalent work experience
- Experience working with mobile ‘growth stack’ tools (i.e. Amplitude, Segment, Braze, LaunchDarkly)
- Deep understanding of mobile product management and design best practices for iOS and Android
- Strong knowledge of Product Management methodologies, user experience (UX) principles, and agile development practices
- Familiarity with go-to-market commerce enablers (i.e. payments, subscriptions, loyalty programs)
What will help you succeed:
- Deep customer empathy and a passion for user experience
- Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs
- Strong project management skills with the ability to think and operate at high and low altitudes
- Excellent problem-solving, organizational, and analytical skills
- Growth mindset that drives you to learn, investigate, and ask the “why”
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #Li-Remote
This role is open to candidates and the expected salary range for this role is $115,000-$135,000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.
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Top Skills
What We Do
At Housecall Pro, we're committed to making the everyday lives of home services professionals better by providing solutions that support their paths to success. Our core SaaS software platform runs all aspects of a home services business, including scheduling, dispatching, job management, invoicing, payment processing, and marketing. Housecall Pro will be there to help these businesses that keep America’s homes working navigate the transition to technology adoption.
Why Work With Us
At Housecall, we do culture a little differently. We believe it's about creating a team that loves each other's company and respects each other's skill. It's about working alongside people who will challenge your boundaries one minute and grab tacos with with you the next (and who doesn't love tacos?).
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