The Role
The Product Manager II will define, build, and scale products in core banking and accounting, focusing on customer feedback, prioritization, and collaboration with cross-functional teams.
Summary Generated by Built In
About Zeta
Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.
Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.
Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.
Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.
Learn more @ www.zeta.tech, careers.zeta.tech, Linkedin, Twitter
About the role
Tachyon is Cloud Native, Cloud Agnostic, API first core accounting system capable of powering any asset (secured and unsecured credit cards, term loans, mortgage etc) or prepaid as well as in the liability section (saving account, current account) product with focus on both retail and corporate banking.
You'll be working to help define, build and scale one or more of below products:
- Credit card
- Core accounting
- Digital payments
Responsibilities
- Discovery :Research existing demand, explore the problem space through the lenses of viability, feasibility, usability, customer empathy and ethical assumptions
- Get feedback early and often, often co-designing with customers or prospects
- Map solutions to specific opportunities
- Prioritization :Apply skills from user science, analytics and business acumen to identify customer and user problems.
- Apply the lens of strategy, user goals and Tachyon’s purpose to prioritize problems to solve.
- Communication :Evangelize and communicate the product plan.
- Apply low fidelity design to present vision for solutions to problems.
- Collaboration :Collaborate with engineers and designers to arrive at the detailed solutions to problems.
- Collaborate with Sales and Customer Success to understand and eliminate obstacles to adoption and usage.
- Work with Marketing to bring new features to life on various communication touch points
- Execution :Own the roadmap for one or more parts of the product.
- Work with engineering and design to plan launch scope. Together with engineering and design, break-down scope into launch iterations
Skills
- Should have functional understanding of basics of payments.
- Should be proficient and have knowledge in working with RESTful APIs
- Conduct market research and analysis to identify customer needs, market trends, and competitive landscape in the prepaid services space.
- Define and prioritize product requirements based on customer insights, market demands, and business goals
- Work closely with the engineering team on the technology development and deployment
Experience and Qualifications
- 4+ years of experience in Product Management especially on core banking/accounting platforms.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders.
- Ability to thrive in a fast-paced and dynamic environment, managing multiple projects and priorities simultaneously.
- Experience with agile product development methodologies and product management tools
Equal Opportunity
Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.
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The Company
What We Do
Founded in 2015, Zeta is a provider of next-gen credit card processing platform. Zeta’s cloud-native and fully API-enabled stack offers a comprehensive range of capabilities, including processing, issuing, lending, core banking, fraud detection, and loyalty programs. With a strong focus on technology, Zeta has over 1700+ employees and contractors, with more than 70% dedicated to technology roles. Operating across the US, UK, Middle East, and Asia, Zeta has served a global customer base of 35+ clients who have issued over 15 million cards on Zeta's platform to date. Backed by prominent investors such as Softbank Vision Fund 2 and Mastercard, Zeta has raised $280 million, at a valuation of $1.5 billion.
