Company overview:
TraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.
Founded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.
Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.
What will you be doing?
This position is responsible for…Develop expertise in the product(s) represented in your domain area
Assist with gathering product requirements and use cases from internal and external stakeholders
Assist with documentation of requirements and use cases
Participate in bug triage and scrum meetings
Support and adhere to the SDLC processes
Learn how to create solutions leveraging our low-code/no-code configuration solution (Opus Solution Environment)
Partner with decision-makers and stakeholders to deliver products to market and help our customers achieve the desired business value
Partner with internal teams (Product Management, User Experience, Technical Communications, Services, Support, Engineering, Architecture) to ensure coordination and alignment leveraging all necessary parties to ensure our success
Learn TraceLink products, business processes, methodology & ecosystem that drive effective programs
Proactively build and expand business relationships that enable better product quality, time to delivery and customer satisfaction
What we’re looking for
Basic Qualifications:
1+ years of experience as a product manager with cloud-based applications
Supply Chain knowledge – Manufacturing, Contract Manufacturing (CMO/CPO), Wholesaler/Distributor, 3rdParty Logistics (3PL), Pharmaceutical Dispensers (retail/hospital) and compliance
Leadership Attributes:
EXECUTION
Strong project management skills
Supports the team to drive through risk and ambiguity with a strong bias towards action and delivery.
Functions effectively under pressure, with deadlines, and on high-visibility projects.
Track record of setting targets, executing a plan, and delivering results against aggressive timelines
Participate in team discussions relative to new product discovery.
EMOTIONAL INTELLIGENCE
Contributes to a high-functioning team environment where people are motivated and supported to share, feel engaged, and ultimately perform better
Maintains commitment, perseverance, and passion
Excellent communication skills both within the immediate team and the ability to socialize information with confidence and clarity
Strong and effective presentation skills
CRITICAL THINKING
Uses critical thinking skills and disciplined approaches to help leaders and leadership teams resolve issues and define solutions
Acts and decides appropriately when all available information may not be possible to obtain. Uses root cause analysis to identify, correct, and/or eliminate the causes of problems as well as the problem itself
What will help you in this role...
Technical degree (engineering and/or computer science)
Working knowledge of GXP for the life sciences industry
Working knowledge of agile software development lifecycle
Working knowledge Atlassian software (Jira, Confluence)
Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact [email protected].
What We Do
TraceLink is the only network creation platform company that builds integrated business ecosystems with multienterprise applications - the true foundation for digitalization - delivering customer-centric agility and resiliency for end-to-end supply networks and leveraging the collective intelligence of entire industries. Delivering end-to-end supply chain solutions, TraceLink's Opus Platform enables speed of innovation and implementation with an open partner model for no-code and low-code development of solutions and applications. At TraceLink, we blend decades of knowledge in SaaS technology and supply chain business processes with a clear vision for advancing manufacturing industries through disruptive, unconventional software solutions. With headquarters in Massachusetts, TraceLink has six global offices through North America, South America, Europe, and Asia.
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