About The Role
Product Manager I will work with internal food delivery product teams, data science, engineering, sales operations, business, and analytics teams to build the strategy and roadmap for a charter spanning pricing and discount optimization for business partners, and sales enablement tools including the sales app, dashboards and self-serve tooling used by internal sales teams. This role will lead AI/DS-first product development, including GenAI-powered agents, to help these teams work more effectively and deliver continued value to business partners and internal stakeholders.
Job DescriptionWhat will you get to do here?
Establish & own the long-term vision for pricing/discount optimization products and internal sales enablement tools, while strategizing, planning, and influencing delivery on the roadmap.
Partner with business, sales operations, data science, analytics, and engineering teams to deliver the roadmap while unlocking long-term value for business partners and internal stakeholders.
Collaborate with cross-functional teams to define strategic roadmaps based on AOP targets and execute against them.
Build products for a stable, established business as well as lead 0-to-1 product building, particularly around AI/DS-first and agentic tooling.
Collaborate with product teams across the org to ideate and find win-win-win solutions on shared objectives across categories and product lines.
Manage and facilitate team members at all levels to design and build differentiated experiences, fostering a culture of innovation and sustainable execution.
Determine the targets and success metrics for the charter based on organizational strategy, and act as the custodian of these metrics.
What qualities are we looking for?
Minimum 3 years of work experience in Product Management with extensive experience in user research, consumer backward thinking, design thinking and building consumer experiences in the e-commerce/ consumer internet industry.
Hands-on familiarity with the GenAI development cycle possibly has built or shipped scalable chat agents with tools and harnesses.
Experience working on DS/ML-based B2B products used by business partners, internal sales teams, or internal leadership.
Strong data sense; is able to run data deep dives and analysis independently to form and test hypotheses.
Strong communication skills; is able to influence, communicate, and drive adoption of products across internal teams and external business partners.
Communicates clearly through written artifacts such as PRDs, prototypes, and designs.
Comfortable operating with ambiguity and at a high execution pace.
Qualifications
Minimum 3 years of work experience in Product Management with extensive experience in user research, consumer backward thinking, design thinking and building consumer experiences in the e-commerce/ consumer internet industry.
Additional Information
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
Skills Required
- Minimum 3 years of Product Management experience
- Experience with user research, consumer-backward thinking, design thinking, and building consumer experiences
- Experience in the e-commerce or consumer internet industry
- Hands-on familiarity with the Generative AI development cycle
- Experience building or shipping scalable chat agents with tools and harnesses
- Experience with data science or machine learning-based B2B products
- Strong data analysis skills, including independently conducting data deep dives and testing hypotheses
- Strong written and verbal communication skills, including creating PRDs, prototypes, and designs
- Ability to influence stakeholders and drive product adoption
- Comfort operating with ambiguity and at a high execution pace
Swiggy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.
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Equity Value & Accessibility — Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
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Parental & Family Support — Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
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Healthcare Strength — Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.
Swiggy Insights
What We Do
Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
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