Location: Come and join us in Berlin, Hamburg or Barcelona
At Freenow, we empower smarter mobility decisions, helping people move freely and cities to thrive.
We're looking for a Product Manager to join our Driver Enablement team.
This role focuses on growing and managing the supply side of our platform by improving how drivers register, validate documents, and complete activation. It ensures prospective drivers can move through onboarding smoothly through better product flows, automation, and tooling. The position influences conversion, activation speed, and operational efficiency across our driver onboarding processes.
You’ll own a critical product area at the intersection of driver registration and document validation automation. This includes building and improving tools and experiences that help individual drivers register and get on the road quickly.
YOUR DAILY ADVENTURES WILL INCLUDE:
Driver Onboarding & Acquisition
- Own the end-to-end driver registration flow, from sign-up to first trip.
- Identify and address drop-offs, friction points, and delays using data and feedback.
- Improve conversion through better UX, automation, and ops collaboration.
- Experiment with product flows and incentive strategies to drive sign-ups and activations.
Document Verification & Automation
- Streamline document validation to be faster and more reliable.
- Expand automation across the full document lifecycle, from extraction (OCR), to validation against rules, to real-time error detection.
- Collaborate with compliance and machine learning teams to scale automation.
- Reduce the need for manual review while maintaining accuracy and trust
Internal Tools
- Enhance the tools used by our ops teams to monitor and support drivers, resolve issues, and ensure compliance.
Product Execution
- Bring meaningful business impact
- Drive discovery, delivery, and iteration across multiple user segments.
- Prioritize ruthlessly based on impact, effort, and operational alignment.
- Build strong partnerships with engineering, design, data, ops, and other teams.
- Maintain a clear roadmap and ensure stakeholder visibility and alignment.
TO BE SUCCESSFUL IN THIS ROLE:
- 5+ years of experience Product Manager Experience
- Experience with dual-track (delivery & discovery)
- Experience with Tableau, Mixpanel, or similar analytics tools
- Background in building user-facing mobile products
- Ideally, experience designing registration or sign-up flows
- Ideally, experience working with data scientists or AI-powered products
- Proactive, showing ownership
- Positive, solution-oriented approach
- Bias toward action
- Fluent in English (must)
- Hybrid working models
LinkedIn Learning
- Sabbatical & special leave policies
WeRoad partnership
- Birthday, 24th + 31st December off
Short term EU work policy
- Mobility budget for FREE NOW App
- Health Insurance
- Employee assistance program
Plus more local benefits depending on your work location!
DIVERSITY, EQUITY & INCLUSION:
FREE NOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work.
Top Skills
What We Do
FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe available in 9 markets and in over 150 cities. Users can access all types of mobility services within a single app including taxis, Ride (PHV), Carsharing, eScooters, eBikes and eMopeds and public transport. FREENOW aggregates numerous mobility brands with the ambition to make urban mobility more efficient and sustainable without adding new vehicles on the street. The Germany-based company is backed by the BMW Group and Mercedes-Benz Mobility. In total, around 1,000 employees in more than 26 offices work for the services of FREENOW, which is led by CEO Thomas Zimmermann. Intelligent Apps GmbH Neumühlen 19 22763 Hamburg Germany Managing Directors (Geschäftsführer): Thomas Zimmermann, Dr. Johannes Prantl Chairman of the Supervisory Board (Vorsitzender des Aufsichtsrats): Stephan Unger Contact: Tel.: +49 40 30606890 Fax.: +49 40 306068966 E-Mail: [email protected] FREENOW FAQ: https://support.free-now.com/hc/en-gb Help Center: https://support.free-now.com/hc/en-gb/requests/new Registry entry: Register court: District Court Hamburg Register number: HRB 110377 Privacy Policy: https://free-now.com/uk/gtc-privacy-policy-cookies/
