Product Manager- Experimentation

Job Description:

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

As the Product Manager for the internal experimentation program at Remitly, you will help lead and grow a comprehensive program that empowers teams across the organization to leverage experimentation as a key driver of innovation and informed decision-making. Your role will involve managing unified tooling, establishing standardized processes, and fostering a culture of continual discovery through the use of Opportunity Solution Trees (OST) and other discovery practices. The Net Value of Information from Experimentation (NVOIE) will serve as the program's Northstar Metric.

You Will:

• 1. Internal Continuous Discovery Leadership
• Lead by Example: Conduct continuous discovery within the experimentation program team to identify and prioritize opportunities for improving tooling, processes, and education.
• Use Opportunity Solution Trees (OST) to map problems, explore solutions, and make data-informed prioritization decisions for program development.
• Actively validate assumptions about internal needs and challenges, iterating on solutions based on insights from cross-functional teams.
• 2. Tooling and Platform Management
• Own and enhance the unified experimentation tooling and platform, ensuring scalability, ease of use, and integration into existing workflows.
• Collaborate with engineering, design, and analytics teams to prioritize and implement platform features that align with user needs and program goals.
• Proactively gather feedback from internal teams to continuously improve the platform's functionality and adoption.
• 3. Standardized Processes and Governance
• Develop, document, and maintain standardized experimentation frameworks and workflows, ensuring consistency across teams and regions.
• Establish robust governance policies that promote ethical experimentation practices, data accuracy, and actionable insights.
• Serve as the arbiter for best practices in experiment design, ensuring statistical rigor and alignment with company goals.
• 4. Organizational Education and Enablement
• Design and deliver ongoing education programs to enable teams to effectively conduct experiments at scale.
• Create and maintain a library of training resources, templates, and documentation for self-service learning.
• Facilitate workshops and hands-on sessions to onboard new teams and deepen organizational expertise in experimentation.
• 5. Stakeholder Collaboration and Advocacy
• Partner with product, engineering, design, and business teams to embed continuous discovery and experimentation into their day-to-day work.
• Act as a thought leader and advocate for the value of experimentation within the organization, ensuring buy-in from senior leadership and cross-functional teams.
• Share successes, learnings, and best practices from the experimentation program to foster alignment and knowledge sharing across regions.
• 6. Continuous Improvement and Impact Measurement
• Define and track key performance indicators (KPIs) for the experimentation program, including NVOIE, and platform fitness score.
• Regularly analyze program performance to identify bottlenecks, inefficiencies, and opportunities for improvement.
• Use insights gained from continuous discovery to refine and scale the program's impact.

You Have:

• Proven experience in product management with a strong emphasis on experimentation, data-driven decision-making, or internal tools.
• Demonstrated expertise in continuous discovery practices and using frameworks like Opportunity Solution Trees (OST).
• Strong understanding of experimentation methodologies (e.g., MAB (Multi Armed Bandits) Contextual Bandits,, A/B testing, geo testing) and statistical principles.
• Experience communicating complex technical concepts to a variety of audiences, with the ability to work across diverse teams and geographies.
• 1+ years of experience in managing or implementing experimentation tooling (e.g., Optimizely, Google Optimize, or custom solutions).
• Experience using data and insights to inform product development with a deep understanding of metrics like Net Value of Information from Experimentation (NVOIE).
• 1+ years of experience in a global organization or supporting teams across multiple regions.

Compensation Details. The starting base salary range for this position is typically $124,000-$155,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

• Flexible paid time off
• Health, dental, and vision + 401k plan with company matching
• Paid parental, medical, military and family care leave
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Continuing education and travel benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.