Product Manager, Enterprise Platform

Posted Yesterday
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Toronto, ON, CAN
Hybrid
Junior
Information Technology • Software
The Role
Drive day-to-day product execution for BioConnect Enterprise (on‑prem identity/access platform). Own requirements, backlog, documentation, and release readiness. Synthesize customer interviews, support themes, sales feedback, usage data, and engineering constraints into priorities. Partner with engineering on scope, tradeoffs, and delivery. Create lightweight diagrams, wireframes or mockups and use modern tools (including AI-assisted workflows) to improve research, design, and communication across teams.
Summary Generated by Built In

BioConnect is looking for a Product Manager to help own day-to-day product execution for our enterprise identity and access products. 

BioConnect builds B2B, enterprise-grade identity and access software for physical security environments and enterprise digital authentication. Our products connect biometric devices, access control systems, mobile identity, and enterprise workflows for customers who need secure, reliable, and scalable authentication. This role will focus primarily on BioConnect Enterprise (BCE), our on-prem software platform for managing biometric solutions in high-security environments.  

This is a hands-on product role for someone who is comfortable working in a technical, rapidly evolving environment. You will work closely with engineering, support, sales, customer success, and leadership to turn product requests, customer needs, technical constraints, and business priorities into clear roadmap execution. 

Responsibilities 

  • Own day-to-day product execution, including requirements, documentation, backlog clarity, and release readiness 
  • Manage product intake and synthesize customer interviews, engineering input, support themes, sales feedback, usage data and market signals into clear product priorities  
  • Partner closely with engineering to clarify scope, tradeoffs, dependencies, and delivery priorities 
  • Create lightweight workflow diagrams, wireframes, or mockups to clarify product concepts and align stakeholders 
  • Use modern tools, including AI-assisted workflows as second nature, to improve research, design, documentation, and communication 

Skills and Experience 

  • 2+ years of product management experience, ideally in B2B enterprise software, security, identity, infrastructure, or technical platforms 
  • Comfortable with complex technical products, including integrations, on-prem software, APIs, hardware/devices, or enterprise customer environments 
  • Experience gathering requirements from multiple stakeholders and turning ambiguity into clear execution plans 
  • Strong written communication skills, especially for requirements, release notes, and internal product updates 
  • Familiarity with tools such as FigmaClaude (or equivalent LLM), Loom, Jira or similar product/development tools 
  • Degree in engineering, computer science, business, or equivalent practical experience preferred 

Skills Required

  • 2+ years of product management experience, ideally in B2B enterprise software, security, identity, infrastructure, or technical platforms
  • Comfortable with complex technical products, including integrations, on-prem software, APIs, hardware/devices, or enterprise customer environments
  • Experience gathering requirements from multiple stakeholders and turning ambiguity into clear execution plans
  • Strong written communication skills for requirements, release notes, and internal product updates
  • Familiarity with tools such as Figma, Claude (or equivalent LLM), Loom, Jira or similar product/development tools
  • Degree in engineering, computer science, business, or equivalent practical experience
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The Company
HQ: Toronto, Ontario
46 Employees
Year Founded: 2010

What We Do

At BioConnect, we believe that trust is earned—not marketed. We deliver on what truly matters: proven, secure, and future-ready solutions that empower organizations to protect their people, data, and infrastructure. As the global leader in biometric access control for physical access, we combine advanced AI-powered biometrics and multi-modal authentication with the BioConnect Trust Platform, offering unmatched security, seamless integration, and scalable identity management. With a foundation built on Privacy by Design, we ensure compliance with global standards like GDPR and ISO 27001, providing ethical, reliable solutions that address the real challenges of modern enterprises. Why Choose BioConnect? Advanced Technology: Industry-leading AI for facial, fingerprint, and mobile authentication. Seamless Integration: Fully compatible with top access control systems—no rip-and-replace required. Scalable Solutions: From individual offices to global data centers, our platform grows with your business. Privacy First: Designed to protect sensitive data while meeting strict regulatory requirements. Proven Expertise: Trusted by the world’s largest and most secure organizations for over 15 years. Our Mission To build trust in the connected world by delivering access control solutions that are secure, reliable, and future-ready. Who We Serve From enterprises and data centers to healthcare, government, and critical infrastructure, BioConnect supports industries where security and compliance can’t be compromised. Choose a partner that stands behind every promise it makes. Discover how BioConnect is redefining access control—and why trust is our greatest product. 👉 Learn more at www.bioconnect.com

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