Product Manager (Enterprise IT Management Software)

Reposted 27 Days Ago
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Huntsville, AL, USA
In-Office
Senior level
Hardware • Software • Analytics
The Role
Own product vision, strategy, and a 3-year roadmap for enterprise IT management software (on‑prem and SaaS). Lead cross-functional teams, gather customer insights, prioritize features using data, oversee full product lifecycle, define KPIs, and support go-to-market and customer enablement.
Summary Generated by Built In

Job Summary

As the Product Manager for Enterprise IT Management Software, you will be responsible for overseeing the development and enhancement of our flagship software management platform that supports IT operations across Data Center and Distributed IT market segments. You will work closely with cross-functional teams including engineering, design, sales, and customer support to define product vision, strategy, and roadmap. Your role will be pivotal in ensuring our products meet market needs, deliver exceptional value to customers, and maintain a competitive edge in the industry.

This position will be based onsite at Vertiv's Huntsville, AL office location.

Responsibilities:

  1. Product Strategy and Roadmap:
    1. Define and articulate the product vision and strategy for our Enterprise IT management software, including on-prem and Cloud-based/SaaS solutions.
    2. Develop and maintain a comprehensive 3-year strategic product roadmap that aligns with business goals and market demands.
    3. Conduct market research and competitive analysis to identify opportunities for innovation and differentiation.
  2. Cross-Functional Collaboration:
    1. Partner with engineering teams to translate product requirements into detailed technical specifications and oversee the development process.
    2. Collaborate to ensure a user-centric approach to product design and functionality with the goal to improve the customer experience and drive market adoption.
    3. Work with sales, marketing, and customer support teams to create go-to-market strategies, sales enablement materials, and customer support documentation.
  3. Customer and Market Insights:
    1. Engage with customers, partners, and industry experts to gather feedback and understand their needs, pain points, and preferences.
    2. Utilize data-driven insights and analytics to drive product decisions and prioritize features.
    3. Monitor industry trends and emerging technologies to keep the product relevant and forward-thinking.
  4. Product Lifecycle Management:
    1. Oversee the entire product lifecycle from ideation to launch and beyond, ensuring timely delivery and high-quality releases.
    2. Define key performance indicators (KPIs) and metrics to evaluate product success and identify areas for improvement.
    3. Manage product enhancements, updates, and bug fixes based on customer feedback and market demands.

Requirements:

  • Bachelor’s degree in Engineering, Business, or a related field; MBA or advanced degree encouraged.
  • 5+ years of experience in product management, with a focus on Enterprise IT management software or related software solutions.
  • Proven track record of successfully launching and managing complex software products throughout their lifecycle.
  • Knowledge of Microsoft Azure or other Cloud Services as well as AI implementation is a plus.
  • Experience working in an Agile development environment and familiarity with product management tools and methodologies.
  • Excellent analytical skills with the ability to interpret data and make informed decisions.
  • Exceptional communication, presentation, and people skills, with the ability to engage and influence stakeholders at all levels.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

 OUR CORE PRINCIPLES: Safety.  Integrity.  Respect.  Teamwork.  Inclusion.

 OUR STRATEGIC PRIORITIES

  • High-Performance Culture
  • Customer Focus
  • Operational Excellence
  • Innovation
  • Financial Strength

 VERTIV BEHAVIORS

  • Own it
  • Act with urgency
  • Foster a customer-first mindset
  • Think big and execute
  • Lead by example
  • Drive continuous improvement
  • Learn and seek out development
  • Promote transparent & open communication

 About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs.  Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.  

 Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

 Equal Opportunity Employer 

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].

 #LI-RB1​‌


Skills Required

  • Bachelor's degree in Engineering, Business, or related field
  • MBA or advanced degree
  • 5+ years of product management experience focused on Enterprise IT management software or related solutions
  • Proven track record launching and managing complex software products across their lifecycle
  • Knowledge of Microsoft Azure or other Cloud Services
  • Experience with AI implementation
  • Experience working in an Agile development environment and familiarity with product management tools and methodologies
  • Excellent analytical skills and ability to interpret data to make product decisions
  • Exceptional communication, presentation, and interpersonal skills to engage stakeholders
  • Position based onsite at Vertiv's Huntsville, AL office
  • Must be legally authorized to work in the United States; sponsorship not provided

Vertiv Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.

  • Healthcare Strength Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
  • Leave & Time Off Breadth Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
  • Fair & Transparent Compensation Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.

Vertiv Insights

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The Company
HQ: Columbus, OH
8,435 Employees
Year Founded: 2016

What We Do

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.

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