Product Manager - Enrichment

Posted 2 Hours Ago
32 Locations
In-Office or Remote
115K-173K Annually
Mid level
Legal Tech • Software
Organize data. Discover the truth. Act on it.
The Role
Lead roadmap and execution for document conversion and enrichment features. Work with customers, engineering, sales, and design to define requirements, prioritize backlog, track product metrics, and drive adoption. Provide technical leadership on cloud architecture, scalability, reliability, and performance while breaking projects into iterative releases and producing go-to-market content.
Summary Generated by Built In

Posting Type

Hybrid

Job Overview

At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. 
The Product Management team is looking for a Product Manager to lead the roadmap and success of Relativity’s document conversion and enrichment technology to drive efficiency in litigation review. These areas of the product are responsible for many enrichments in Processing, Imaging, PDF Production/App and drive many document transformations for review.
A successful candidate must be energized by building deep customer empathy, collaborating with design, development, discovering opportunities through data analysis and inquiry with customers, creating and communicating progress through leading indicators, developing strong fluency in cloud architecture and adjacent technologies, and navigating ambiguity given the technology’s pace of change.

Job Description and Requirements

In this role, you will: 

  • Drive short- and long-term roadmap of document conversion and enrichment teams by working closely with both internal and external end users, engineering, enablement, sales teams and other customer-focused teams. 

  • Work with other data enrichment product managers and stakeholders to create cohesive, intuitive enrichment architecture needed to improve user experience of processing and other enrichment consumers in the product 

  • Collaborate with sales and marketing to increase adoption of document conversion technology and create artifacts that articulate benefits of document conversion and enrichment. 

  • Ensure customers have successful experiences by helping Relativity enablement teams and acting with urgency to address any barriers to adoption. 

Role Responsibilities  

Customer Centric: 

  • Connect with external and internal customers to gain a deep understanding of their workflows and needs and validate our approach to addressing them.  

  • Ensure we are solving the most pressing problems of our customers. The ability to prioritize tasks based on their impact and outcomes is crucial to be successful in this role.  

  • Speak to internal stakeholders including engineering, user researchers, and designers about the variety of workflows and end user needs we see across segments and personas.  

  • Provide product and workflows recommendations grounded in both customer empathy and customer data.   

  • Communicate our user needs to engineering teams and other internal stakeholders to drive alignment internally on product vision.  

  • Conduct user and competitive research for their product(s)  

 

Product Leadership: 

  • Possess an in-depth understanding of our product suite. Speak about our production from a business and technical approach in a way that internal stakeholders and clients can understand.  

  • Own the product roadmap and backlog for your product(s). Listen to different internal experts to understand the impact, but in the end decide the features that your team should build.  

  • Work directly with Product Leads to help build a strategy and goals for their product(s).  

  • Track and reports on key product metrics that are relevant to your domain and expected outcomes.   

  • Act as a leader, facilitating communication across internal stakeholders and effectively communicate ‘why’ and gain buy-in from the team and Leadership. Be responsible for clarifying and resolving conflicts around your product vision. 

 

Technical Leadership  

  • Work closely with your Engineering counterparts to ensure that the team delivers a product that meets our scalability, reliability, usability, observability, efficiency and performance standards.  

  • Be well versed in technical aspects of cloud platform architecture with deeper technical understanding to communicate with development team members and make informed decisions about the product development. 

  • Possess the technical acumen needed to understand the technical challenges faced by the team, the root cause of incidents and propose effective solutions for them. 

  • Engage in deep technical discussions with Engineering Managers and Technical Architects to understand the implications that future work could have on your product and customers. 

 

Product Implementation  

  • Break down large projects into iterative releases. Create and share product implementation plans with measurable results for each milestone.  

  • Anticipate the need to create alignment with cross-functional teams to solve problems together.   

  • Help the team to translate validated designs and analysis into story cards with acceptance criteria.  

  • Develop external and internal facing go-to-market content including product documentation and release notes. 

Preferred qualifications:

  • Proven experience in product management for developer-facing platform products, preferably spanning native libraries, distributed messaging systems, and workflow orchestration infrastructure. 

  • Solid understanding of software development lifecycle and agile 

  • Familiarity and comfort with data, including ability to use data to analyze and monitor product health, set goals, back up assumptions, and track success.  

  • Excited and curious about highly complex problems, systems, and interactions 

  • A team player with proven ability to validate solutions and deliver features from inception to delivery 

  • You focus on the details, but focus your strategy on the big picture objectives 

  • Excellent communicator and presenter, both written and verbal 

Minimum qualifications:

  • 3+ years of experience in product management building custom software 

  • Bachelor's degree in business, Computer Science, Engineering, or Design or comparable work experience.

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$115,000 and $173,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. 

Required Skills:

Agile Methodology, Cross-Functional Teamwork, Market Research, Market Strategy, Product Lifecycle, Product Lifecycle Management (PLM), Product Management, Product Strategies, Stakeholder Management, Team Leadership

Skills Required

  • 3+ years product management building custom software
  • Bachelor's degree in Business, Computer Science, Engineering, Design or equivalent experience
  • Technical fluency in cloud platform architecture, scalability, reliability, and performance
  • Experience using data to analyze product health, set goals, and track success
  • Experience with developer-facing platform products (native libraries, distributed messaging systems, workflow orchestration)
  • Solid understanding of software development lifecycle and Agile methodology
  • Excellent written and verbal communication and presentation skills
  • Ability to collaborate cross-functionally and translate designs into deliverable story cards with acceptance criteria

Relativity Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Relativity and has not been reviewed or approved by Relativity.

  • Leave & Time Off Breadth Time off options include discretionary time off and two company‑wide breaks each year, providing additional recharge time.
  • Healthcare Strength Health coverage includes comprehensive medical, dental, and vision plans, telehealth access, and wellness resources such as a Headspace subscription.
  • Parental & Family Support North America offers up to 12 weeks of fully paid parental leave, with comparable regional programs in EMEA and APAC.

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The Company
HQ: Chicago, IL
1,550 Employees
Year Founded: 2001

What We Do

At Relativity, we build innovative and comprehensive tools for making sense of unstructured data. When more people can find the facts in mountains of documents, emails, and texts, more legal and data-centric matters can be resolved equitably. Join us in our mission to help our customers organize data, discover the truth, and act on it. Relativity makes software to help users organize data, discover the truth and act on it. Its SaaS product, RelativityOne, manages large volumes of data and quickly identifies key issues during litigation and internal investigations. Relativity has more than 300,000 users in approximately 40 countries serving thousands of organizations globally primarily in legal, financial services and government sectors, including the U.S. Department of Justice and 198 of the Am Law 200. Relativity does not tolerate racism or discrimination of any kind. We do not accept unfair treatment of any person or group of people. We’re committed to advocating for change to make our world a more inclusive, just place.

Why Work With Us

We believe in our team members and we want to help you own your career as part of a community of values-driven people who help customers around the world solve complex data challenges. At Relativity, you’ll take on challenging work, but you’ll also partner with talented colleagues and pursue plenty of learning and development opportunities.

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