About the Role:
At Gaia Family, we're building modern fertility coverage that actually works, for patients and for employers. We partner with companies to offer IVF and egg freezing as a structured, outcomes-aligned benefit alongside our consumer offering.
Our Employer business is still early, but we already have customers in market, a dedicated Head of Sales, and a strong point of view on where the product needs to go next.
We're looking for a Senior Product Manager to help us build it.
This is a high-autonomy role for someone who loves sitting at the intersection of product, customers, and commercial teams. You'll be the primary product partner to our Head of Sales and own the Employer experience from customer feedback through shipped product.
We're an ambitious, fast-moving team backed by top-tier investors including Valar Ventures (Peter Thiel) and Atomico (Europe's #1 fund).
The Role
You'll own product for Gaia's Employer business, working closely with our Head of Sales, Head of Product, engineering, design, operations, and other teams across Gaia.
The broad direction is already taking shape. Your job is to help turn it into a product that employers love, employees actually use, and our team can scale.
You'll spend your time:
Staying extremely close to employers, employees, and our Sales team
Translating commercial needs and customer feedback into strong product decisions
Owning and prioritizing the Employer product roadmap
Designing and shipping new experiences with Engineering and Design
Improving implementation, enrollment, engagement, and ongoing account experience
Identifying where software can replace manual processes as the business grows
Helping us make smart tradeoffs between today's customer needs and the scalable product we want to build
This isn't a backlog-management role. We're looking for someone with enough experience and judgment to take a messy problem, figure out what actually matters, and move it forward without a lot of hand-holding.
What You'll Own
Employer Product + Experience
You'll own the core product experience for employers and their emplo from implementation and administration through ongoing engagement and reporting.
You'll work closely with Sales to understand what we're hearing in the market and distinguish between one-off customer requests and things we should build into the platform.
Employee Experience
You'll help make the fertility benefit genuinely easy for employees to understand and use.
That includes enrollment, benefit education, eligibility, care journeys, and the digital experiences employees interact with along the way.
Product × Sales Partnership
Our Head of Sales owns the commercial motion. You'll be their closest product partner.
You'll join customer conversations when useful, help shape solutions for prospects and customers, and make sure insights from the market rapidly make their way back into the product.
Scaling the Business
We're still early enough that many processes aren't fully productized yet.
You'll identify opportunities to turn manual workflows into thoughtful, scalable systems, partnering closely with Ops and Engineering along the way.
Who We're Looking For
We're looking for someone who:
Has ~5–8+ years of product experience, ideally in B2B or B2B2C products
Has operated successfully in an early-stage or high-growth environment
Is comfortable working directly with Sales and customers
Has excellent product judgment and can operate independently
Can bring structure to ambiguity without adding unnecessary process
Thinks commercially as well as from the user's perspective
Is highly collaborative and low ego
Likes rolling up their sleeves and getting things done
Is curious about AI and actively uses new tools to work faster and better
Experience in healthcare, benefits, HR tech, insurance, or another complex B2B environment is a plus, but not required.
How We Work
We move fast, operate with high ownership, and care deeply about quality.
We believe great product teams combine strong judgment with fast iteration. We stay close to customers, test our assumptions, and care much more about business and user outcomes than process for process's sake.
We're also highly AI-native. We use AI throughout product development, operations, analysis, and communication and expect everyone on the team to continuously look for new leverage.
Why This Role Is Exciting
Own a meaningful product area while it's still early enough to shape
Work as a true partner to a dedicated Employer sales leader
Stay extremely close to customers and see your work directly affect the business
Work on a meaningful problem in fertility and healthcare
Operate with unusually high autonomy and visibility
Join a small, high-talent team where decisions ship quickly
Meaningful equity upside as Gaia grows
Compensation & Benefits
Base salary: $170,000–$190,000 + meaningful equity
Hybrid NYC work environment, with our team in the office at 387 Park Ave S (Nomad) 3 days a week
Comprehensive benefits
Fertility and egg-freezing benefits
Learning & development budget
If this sounds interesting, we'd love to talk.
Skills Required
- 5-10 years B2B experience in product or growth roles
- Experience in high-growth fast-paced startups
- Experience building or working on an employer healthcare product
- Business acumen focused on revenue and margin
- AI-native with experience in tech tools
What We Do
Remaking the way we make families. Gaia is bringing value-based care to fertility. We focus on improving outcomes for our members through better care and end-to-end support, and believe they should only pay us if successful. We take on the risk so that our clinic partners get paid regardless of outcomes. Our founder, Nader AlSalim, experienced the challenges of IVF firsthand as he and his wife went through 5 rounds of treatment to conceive their son. He created Gaia to give others the experience he wished he’d had. Today, a Gaia baby is born every 2.6 days, and with an NPS above 80, our Members feel taken care of at every step of their journey.
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