Payments Digital & Design Business Manager – Senior Associate

Posted Yesterday
Be an Early Applicant
2 Locations
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Supports strategic planning, performance management, and business initiatives for a payments organization. Analyzes data, develops forecasts and reporting tools, prepares executive presentations, and provides recommendations to improve business performance. Partners with product management, finance, technology, and business stakeholders to coordinate deliverables, streamline processes, and drive automation and long-term growth.
Summary Generated by Built In

Join a high-visibility team where you'll help shape strategy, drive performance insights, and support key decisions across a leading global payments business. You'll partner with senior leaders and cross-functional teams to deliver meaningful outcomes that influence business growth and innovation.

As Senior Associate Business Manager on the Payments team, you will support strategic planning, performance management, and business initiatives for the Digital & Design organization within Payments. You will leverage data, analytics, and executive communications to help leaders make informed decisions and drive business results. Working closely with product managers and business partners, you will contribute to initiatives that enhance performance, streamline processes, and support long-term growth.

Job Responsibilities

  • Support strategic initiatives by partnering with product managers and business stakeholders to improve performance and business outcomes.
  • Develop executive presentations and materials that communicate business performance, opportunities, and market insights.
  • Analyze data and provide recommendations that support decision-making and strategic priorities.
  • Perform ad hoc analyses to evaluate business performance and identify opportunities for improvement.
  • Create reporting and forecasting tools that provide meaningful performance insights.
  • Partner with product management, finance, and business teams to coordinate key deliverables and initiatives.
  • Drive process improvements and automation efforts in collaboration with data and technology partners.

Required Qualifications, Capabilities, and Skills

  • 5+ years of experience in strategy consulting, corporate development, strategic finance, or a related field within financial services.
  • Bachelor's degree in Finance, Accounting, Analytics, Business, or a related discipline.
  • Strong analytical and problem-solving skills with the ability to evaluate complex business challenges.
  • Experience working with large and diverse data sets to develop actionable insights and recommendations.
  • Ability to influence and collaborate effectively with stakeholders across multiple levels of an organization.
  • Strong written and verbal communication skills, including executive presentation development.
  • Advanced proficiency in Microsoft Excel and PowerPoint.

Preferred Qualifications, Capabilities, and Skills

  • Experience supporting product, strategy, or business management functions within financial services.
  • Knowledge of payments, treasury services, or related banking products.
  • Experience with business performance reporting, forecasting, and strategic planning.
  • Exposure to process improvement, automation, or data visualization tools.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • 5+ years of experience in strategy consulting, corporate development, strategic finance, or a related field within financial services
  • Bachelor's degree in Finance, Accounting, Analytics, Business, or a related discipline
  • Strong analytical and problem-solving skills for evaluating complex business challenges
  • Experience working with large and diverse data sets to develop actionable insights and recommendations
  • Ability to influence and collaborate effectively with stakeholders across multiple organizational levels
  • Strong written and verbal communication skills, including executive presentation development
  • Advanced proficiency in Microsoft Excel and PowerPoint
  • Experience supporting product, strategy, or business management functions within financial services
  • Knowledge of payments, treasury services, or related banking products
  • Experience with business performance reporting, forecasting, and strategic planning
  • Exposure to process improvement, automation, or data visualization tools

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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