Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.
What moves you makes us.
What we create goes beyond conventional luxury. We make products for people who follow their passions, accomplish things and wish to leave a lasting legacy. And we achieve this because we employ people who are just like that, who let their passions merge with ours. If you would like to become part of this, then apply for the position of
Product Manager Ecommerce UX & CRO (m/f/d)
A full-time position at our Headquarters in Hamburg starting 1st October 2026.
‘This role presents a unique opportunity to become part of an international team, getting insights into the growing online business and actively shaping customers perception worldwide.’
Maike - Director Digital Experience & Operations
Indulge your passion…
- in leading the strategy, development, and execution of User Experience (UX), User Interface (UI) design, and Conversion Rate Optimization (CRO) initiatives across digital platforms.
- in defining and championing the overall product design vision, ensuring a consistent, intuitive, and engaging user experience that aligns with business objectives.
- in driving data-driven decision-making by identifying opportunities for conversion improvement through user research, A/B testing, and analysis of user behavior and performance metrics.
- in overseeing the end-to-end design process, from conceptualization, wireframing, and prototyping to final UI specifications and implementation, ensuring high-quality outputs.
- in collaborating closely with Product Owners, engineering teams, and marketing stakeholders to translate business requirements into effective design solutions that enhance user journeys and drive measurable conversion uplift.
- in monitoring and reporting on key performance indicators (KPIs) related to user engagement, conversion rates, and design effectiveness, continuously iterating and optimizing based on insights.
You’ll have…
- a proven track record of 5+ years in UX/UI design, product design, and Conversion Rate Optimization (CRO) within a fast-paced digital or e-commerce environment.
- demonstrated expertise with leading design and prototyping tools (e.g., Figma, Sketch, Adobe XD) and experience with A/B testing platforms and web analytics tools.
- strong analytical skills with the ability to interpret complex data, conduct user research, and translate insights into actionable design and optimization strategies.
- excellent communication, presentation, and interpersonal skills, with a proven ability to collaborate effectively with cross-functional teams including Product Owners, Engineers, and Marketing stakeholders.
- a deep understanding of user-centered design principles, information architecture, usability best practices, and various conversion optimization methodologies.
- a Bachelor's degree in Design, Human-Computer Interaction, Marketing, or a related field, or equivalent practical experience. A compelling portfolio showcasing successful design and CRO projects with measurable impact is essential.
In a culture that…
- has combined tradition with a pioneering spirit for over 100 years
- extends its innovative approach far beyond product development
- brings together individuality, enthusiasm and the joy of creativity
- is cosmopolitan, vibrant and diverse
- invites you to go above and beyond as part of a team
- is willing to allow you to develop it, shape it and leave your mark on it
In return, you’ll get…
- an international environment and good development opportunities
- flexible working hours
- site services such as: Canteen, on-site café and laundry service
- company sports and other health programs
- discounted Urban Sports membership
- a subsidized ticket for local public transport (HVV-ProfiTicket)
- an employee car park and charging stations for electric vehicles
- special conditions on Montblanc products and products from other Group brands
- employee benefits portals
- 30 days' holiday
- regular events for employees
- various further training opportunities
In short: Indulge your passions based on your talents and abilities in an inspiring and diverse culture that is characterised by employee recognition and support. Experience all this with us.
We look forward to receiving your application and to meeting you! The HR team
Skills Required
- 5+ years in UX/UI design, product design, and Conversion Rate Optimization (CRO) in digital or e-commerce
- Proven expertise with design and prototyping tools (Figma, Sketch, Adobe XD)
- Experience with A/B testing platforms and web analytics tools
- Strong analytical skills: interpret complex data, conduct user research, translate insights into design and optimization strategies
- Excellent communication, presentation, and cross-functional collaboration skills
- Deep understanding of user-centered design principles, information architecture, usability best practices, and conversion optimization methodologies
- Bachelor's degree in Design, Human-Computer Interaction, Marketing, or related field, or equivalent practical experience
- Compelling portfolio showcasing successful design and CRO projects with measurable impact
- Full-time role based at Headquarters in Hamburg starting 1 October 2026
What We Do
Richemont is a leading luxury goods group that owns prestigious Maisons recognised for excellence in jewellery, watches, fashion and accessories. Its central and regional functions guide, support and challenge these Maisons and businesses, helping them design timeless creations and innovative services while preserving their unique heritage. The Group also helps them thrive in new and existing markets, maintain high service standards and embed sustainable practices across operations.
