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Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
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Edenred is moving from a landscape of local solutions to a unified, groupwide approach for identity and activation. The Digital Identity domain provides transversal capabilities consumed by our applications and e-commerce platforms, supporting B2C, B2B and B2B2C use cases. In this role, you will accelerate convergence and adoption of domain products, harmonize practices and drive reuse at scale.
YOUR ROLE
As Product Manager Digital Identity, your main responsabilities will be :
1. Product strategy and vision
Define the ambition, value proposition and roadmap for your product(s) in alignment with the Digital Identity domain vision and market/country needs.
Prioritize problems and initiatives through measurable objectives (OKRs), business cases and impact/effort analysis.
2. Discovery and design
Lead continuous discovery with users and stakeholders (markets, business teams, Legal/Security, Tech).
Formalize needs (user stories, PRDs) and frame functional and non-functional requirements (performance, security, privacy, resilience, scalability); craft great UX with Design.
3. Delivery and operations
Drive backlog, releases and delivery with engineering (agile/lean), and track quality (testing, acceptance criteria) and production reliability.
Implement observability (metrics, alerting, SLO/SLA) and run continuous improvement.
4. Convergence and integrations
Ensure interoperability across domain products (identity/access, verification, consent/preferences, notifications, marketing tools) and their harmonized integration within Edenred’s ecosystem.
Define standards for APIs, events and data models to enable reuse at group level.
5. Governance, compliance and security
Embed privacy-by-design and security-by-design in partnership with Legal/Privacy/Security.
Document governance (usage policies, controls, audits) and manage risks (operational, regulatory, third-party).
6. Data, measurement and quality
Define success metrics and dashboards (adoption, performance, data quality, satisfaction).
Ensure data integrity, freshness and traceability (e.g., state propagation, identifiers, preferences) with data platform teams.
7. Country rollout and change management
Establish “minimum viable” then “advanced” rollout paths, with integration kits, configuration templates and migration plans.
Lead the country community, provide support, training and documentation, and feed insights back into the roadmap.
8. Stakeholders and vendor management
Align and arbitrate with Product, Data, Engineering, Security, Legal and local market teams.
Where relevant, conduct vendor evaluations/contracts, define SLAs and monitor partner performance.
9. Define and track KPIs
Adoption and convergence: countries/products onboarded, use-case coverage, reduction of local solutions.
Experience and reliability: availability, latency, stability, UX quality.
Data and compliance: data quality/completeness, traceability, compliance/security incidents.
Time-to-market and efficiency: roadmap adherence, velocity, MTTR, costs and SLA attainment.
Satisfaction: user feedback, NPS/CSAT, market and stakeholder satisfaction.
YOUR PROFILE
Professional & technical
Proven experience (level to be defined) in Product Management of cross-domain/platform capabilities in an international environment.
Mastery of the end-to-end product lifecycle: discovery, prioritization, delivery, internal go-to-market, operations and continuous improvement.
Solid understanding of application architectures and integrations (APIs, events), non-functional requirements (security, performance, privacy), and the principles of identity/access, preference/consent, notifications and verification.
Data fluency: define metrics, analyze outcomes and make data-driven decisions.
Agile/lean practices, backlog/roadmap management, PRD/user story writing, and experiment/test design.
Soft skills
Excellent communication and cross-functional influence, including with central and local leadership.
Strong prioritization and execution, autonomy, rigor and results orientation.
User empathy, analytical mindset and curiosity; ability to manage ambiguity and drive convergence.
Team player with a global mindset; comfortable in multicultural settings.
Languages
Fluent English required; another language is a plus
Apply now and Vibe with Us!
Skills Required
- Proven experience in Product Management of cross-domain/platform capabilities in an international environment
- Mastery of the end-to-end product lifecycle
- Solid understanding of application architectures and integrations
- Data fluency: define metrics and analyze outcomes
- Experience with Agile/lean practices and backlog management
What We Do
Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting 60 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients. Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives (such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards). True to the Group’s purpose, “Enrich connections. For good.”, these solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility. Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day. In 2022, thanks to its global technology assets, the Group managed some €38 billion in business volume, primarily carried out via mobile applications, online platforms and cards. Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC 40, CAC 40 ESG, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good and MSCI Europe. Our employees vibe with a passion for customer service, respect, imagination, simplicity and the entrepreneurial spirit that are Edenred’s values. For everyone who wants to experience that vibe, who needs it in their professional life, we want to be the best company to come and work and develop each person who takes part in the Edenred adventure
